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CVI_EI003 - No customer assigned, you cannot transfer customer data

Hi experts,

I have a problem sync BP, when i'm trying to do it BDOC is returning CVI_EI003 - No customer assigned, you cannot transfer customer data.

I have checked all customizing for CVI, and it's fine.

https://help.sap.com/saphelp_crm60/helpdata/en/72/1298956c744f4399fe372367646757/content.htm

I have also checked note: 931239 and its related note 436843.

But i cannot find the problem and also the solution.

Could you please help me??

Thanks in advance,

Muchas gracias

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