on 07-23-2014 2:44 PM
Hello Experts,
can anyone provide a reason why a provider order does not generate a provider contract when the Button "Submit" is clicked?
The status of the order is set to "Released" (like it should) but there is no new contract and no error message.
Thank you
Best Regards
Vanessa
Hi Vanessa,
starting point for analysis: Check the log of actions (PPF actions) on provider order header level.
The contracts are created by a standard action that is scheduled for status "released", "order modified" and no error state.
If you maintained customer transaction types/item categories -> maybe there's something missing for the copy control.
Or another common missing setting: number range for provider contracts.
Best regards
Stefan
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