Clarification about OSS note 677377 - E-mail to credit representative

[andrea_brusarestelletti]

Hello,

in the OSS note mentioned in the subject I find the following statement: "The document can be released directly from the e-mail".

I have this question: the option to release the document from the e-mail is available only if the workflow is active?

I made all the settings mentioned in the OSS note but I receive in SAPoffice only the notification with no option to release the SO.

Thanks and best regards,

Andrea

[Former Member · Accepted solution]

Hi,

try the following:

open your workplace in SAP office and go to inbox folder. Click on unread or read documents and documents will be displayed on the right side of the screen. Select one of the documents and click on right button of the mouse and click on execute. You´ll execute the tcode you set in execute parameters on your message.

Regards,

JM

[andrea_brusarestelletti · Accepted solution]

Thank you very much.

Best regards,

Andrea