Error During the Retrieval of the Logon Data Store

[Former Member]

Hello Experts,

In our SAP SCM 7.0 we are receiving error - "Error during the retrieval of the logon data store" in transaction /n/sapapo/cq when i click on the option "Go to SMQ1/SMQ2 by selecting the target system.

Traget system is SAP ECC 6.0

RFC from source to target is working perfectly fine, even the authorization test too is good.

Can you please help me?

Thanks,

Subbu

[Former Member · Accepted solution]

Hello Experts,

Any suggestions?

Thanks,
Subbu

[former_member188883 · Accepted solution]

Hi Subbu,

Please check and update user/password in RFC destinations for replication maintained in SMQ1 .

Regards,

Deepak Kori

[Former Member · Accepted solution]

Hello Deepak,

Thank you.

Hope you mean to check the RFC connection in SM59.

As i said earlier, i am able to even "Remote Login" to the target system from SM59.

However not able to remote login to the same system when i click on option "Go to SMQ1/SMQ2" from transaction  /n/sapapo/cq

Any idea?

Thanks,

Subbu

[former_member188883 · Accepted solution]

Hi Subbu,

As i said earlier, i am able to even "Remote Login" to the target system from SM59.
However not able to remote login to the same system when i click on option "Go to SMQ1/SMQ2" from transaction  /n/sapapo/cq

Can you perform authorization test in SM59 and share the results.

Regards,

Deepak Kori

[Former Member · Accepted solution]

Hello Deepak,

Thank you, Authorization check was successful but still the issue exists

Thanks,

Subbu

[Former Member · Accepted solution]

Hello Deepak,

Any other check do you suggest to find out the rootcause and fix the issue?

Thanks,

Subbu

[JPReyes · Accepted solution]

Did you check transaction SECSTORE for errors?

Regards, Juan

[Former Member · Accepted solution]

Yes Juan. Already did that check.

Everything is green in SECSTORE

Thanks,

Subbu

[divyanshu_srivastava3]

Hi Subbu,

Let's check things again:

Match and validate things with this old link;

http://help.sap.com/saphelp_scm41/helpdata/en/57/c42c08b09fe547a2460e1e6a4604f3/content.htm?

frameset=/en/5a/bcdf371babfa0fe10000009b38f842/frameset.htm&current_toc=/en/9b/954d3baf755b67e100000...

Divyanshu

[Former Member]

Thank you All.

Issue resolved after changing the entries in SPRO. After refresh it is still carrying the RFC os source system:

Changed in following location:

SPRO --IMG --> Integration with SAP Components --> Integration via APO Core interface (CIF) --> Basic settngs for creatong the system Landscape --> Execute "Assign RFC destination to various Application cases"

Thanks,

Subbu

[Former Member]

user locked or password issue? (CUA?)

check this thread

[Former Member]

Thank you Raj Sree

All the RFCs to CUA system are also working perfectly fine.

The error i am receiving is:

          "Error during the retrieval of the logon data store"

but not

         "Error during the retrieval of the logon data stored in secure storage"

So, i couldnt find any relevant threads for this error.

Any idea on what more to check

Thanks,

Subbu

[ashish_vikas]

Have you also checked RFC from ECC to SCM 7.0 in ECC system.

Best Regards

Ashish

[Former Member]

Hi,

Yes Ashish.

I am even able to "Remote Login" from ECC to SCM and the other way too

I even deleted the RFCs and created them again but of no use.

Not sure what is the source for transaction "/n/sapapo/cq" in SCM system

Thanks,

Subbu