SAP Solution Manager Installation Stuck

[Former Member]

Dear Gurus,

I am doing installation of SAP Solution Manager 7.1 with Sybase 15.7 database on Windows Server 2008. But unfortunately it's stuck at step 11 "Prepare database server creation"

I checked sapinst log file and found below is the error message coming repetitively.

INFO[E] 2014-07-21 02:21:20.89

FSL-01027  Account user="Administrators" does not exist.

INFO[E] 2014-07-21 02:21:22.382

FSL-01027  Account user="Administrators" does not exist.

I did checked the permission of "sybase" folder and also checked the current Windows user "Administrator" as well as other SAP Users are assigned to "Administrators" group. I can checked few SCN threads as well but no luck.

I also tried the installation from fresh but again same issue. Can anyone suggest the solution.

Best Regards,
Vishal Jain

[Former Member · Accepted solution]

Dear All,

Thanks for your kind support. This issue has been resolved after I manually added all the SAP related users into "Administrators" group and restarted the sapinst.

But the installation is again stucked at import ABAP phase which has been resolved by deleting  "-loadprocedure fast" from the SAPNTAB properties file.

Best Regards,
Vishal Jain

[former_member182657]

Hi Vishal,

Please share details for SWPM using for the procedure as well as complete error log.In addition for folder named sybase assign manually " Everyone" by editing Group under security and retry the phase .

Also recommends SAP Note  604249 - DB6: SAP Web AS Inst. on UNIX - Release 6.30

Regards,

Gaurav

[Former Member]

Hi Vishal Jain,

See this link is usefully

Regards,

Visu

[divyanshu_srivastava3]

Give full permission to your sybase and inner folders

[Former Member]

Dear Divyanshu,

As mentioned in my original post itself I have checked all the permissions. "sybase" folder have full permission. Please see the the screen shot for your reference.

Please Suggest.

Best Regards,

Vishal Jain

[former_member45419]

Hi Vishal,

pls refer below links for similar issues

http://benxbrain.com/en/Install-SAP-on-MS-Windows-2008-R2-Cluster-thread-01-0002023656.html

Regards

K.N

[Former Member]

Dear Khaja,

Thanks for your reply I already checked this thread but didn't found the it relevant. We are doing standalone installation. And all the parameters are set properly.

Best Regards,

Vishal Jain