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Error while running multitenancy management tool

Former Member
0 Kudos

I wanted to replicate the reports, universe and universe connection.

But am getting the following error when i run the MTM.

[ERROR] An error occurred while updating Web Intelligence document <reportname>. The detailed error message is while trying to invoke the method or

g.eclipse.emf.ecore.EObject.eClass() of a null object loaded from local variable 'eObject'.

What could be the reason?

I have given below parameters like

templateToken=$Template$

# (Mandatory) Logon information

cms=<cmsname>

auth=secEnterprise

user=administrator

pwd=<password>

optionIncludeUniverses=True

optionIncludeConnections=True

optionIncludeCategories=false

optionIncludeProfiles=false

optionIncludeEvents=false

optionIncludeAccessLevels=false

optionUseSharedUniverses=false

optionUseSharedConnections=false

## (Optional) Document folder template

templateContentFolder=CA Reports/CA ITCM Reports/CA ITCM 12.8.100.1001/$Template$ Folder

## (Optional) Universe folder template

templateUniverseFolder=CA Universes/$Template$ Folder

## (Optional) Connection folder template

templateConnectionFolder=$Template$ Folder

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Is anybody else faced this kind of issue?

MTM is working fine with shared universe option but when i am trying to replicate the universe and connection am facing this issue.

The issue also says

"An error occurred while updating Web Intelligence document All Citrix XenDesktop Computers. The detailed error message is while trying to invoke the method org.eclipse.emf.ecore.EObject.eClass() of a null object loaded from local variable 'eObject'."

"The object with id number '10411' cannot be deleted, modified or scheduled because it does not exist.

"Failed to refresh tenant object(s) or update shared object(s). (MTM 00011)"

This is what i got in log file but there is no more details to debug the error.

thanks

Former Member
0 Kudos

Hi,

am able to replicate the universe, reports and connection by setting the parameter

abortANDRollback=false

(instead of true) which i did and got the issues which i mentioned in my first post.

But in this case even the content is getting replicated and reports are working fin am getting the below error.

An error occurred while updating Web Intelligence document <report name>. The detailed error message is An internal error occurred while calling 'initInstance' API. (Error: ERR_WIS_30270).

The system was unable to update object <report name> (id=15,145)

Does any body got this issue?

Please let me know am i missing or doing anything wrong.

thanks

amitrathi239
Active Contributor
0 Kudos

Hi,

Check attached link if this can helps you.

Regards,

Amit