Hi prasanth,
Solution Manager is a centralized solution managementplatform that provides the tools, the integrated content, and thegateway to SAP that you need to implement, support, operate,and monitor your SAP solutions. It helps to minimize risks andto reduce total cost of ownership (TCO). SAP Solution Managerruns in your solution landscape and facilitates the technicalsupport of your distributed systems.
Today, a company spends, on average, about 60% of its IT budgeton the operation of its IT solution, 30% on consolidation, andonly 10% on innovation. With shrinking IT budgets paired witha growing need for innovation to stay competitive, the require-ment for a new and efficient support infrastructure is clear.
SAP Solution Manager increases the efficiency of your IT orga-nization, enabling centralized management of multicomponentlandscapes, reducing complexity, and automating processes.Hence, it reduces the cost of ownership of your IT solution inall phases of the life cycle.
Customizing synchronization
With SAP Solution Manager, you can maintain consistency
as you customize your heterogeneous IT environment. SAP
Solution Manager enables safer administration of customiza-
tion, less error-prone replication of custom settings, and
simpler consistency checks. SAP Solution Manager reduces
manual synchronization efforts by automatically distributing
custom settings to various systems simultaneously and by
centrally managing all requests to synchronize settings.
Testing
SAP Solution Manager enables you to manage and speed up
the test preparation and execution of your business processes.
It provides a single point of access to the complete system
landscape and enables centralized storage of testing material
and test results to support cross-component testing.
Support desk
The support desk included in SAP Solution Manager helps
you manage incidents more efficiently, easing the settlement
of support costs and speeding up issue resolution. Centralized
handling of support messages makes the support organization
more efficient. SAP Solution Manager improves the quality of
your IT and application support to increase the availability of
your solution.
Central system administration
SAP Solution Manager allows you to control recurring admin-
istration tasks centrally and record the execution of these tasks.
You can simplify the job of your system administrators and
guide new administrators with little experience in managing
SAP solutions.
Solution monitoring
SAP Solution Manager performs centralized, real-time moni-
toring of systems, business processes, and interfaces, thereby
reducing administration effort. Since the complete solution
landscape is covered, SAP Solution Manager can even monitor
intersystem dependencies. Proactive monitoring helps you
avoid critical situations, while automatic notifications enable
fast response to issues.
Service level management
You can easily define and report service levels with SAP Solution
Manager; automated reporting across several systems requires
less manual effort. Service reporting covers all systems in the
solution landscape and provides a consolidated report contain-
ing the information you need to make strategic IT decisions.
Service processing
SAP Solution Manager makes appropriate service recommen-
dations and acts as a vehicle for delivering SAP support services.
These include services from the SAP Safeguarding portfolio,
which helps you manage technical risk; services from the SAP
Solution Management Optimization portfolio, which helps to
exploit the full potential of your SAP solutions; and services
from the SAP Empowering portfolio, which helps you acquire
core competencies to manage your solutions.
End-user training
With SAP Solution Manager, you can create and deliver inter-
active learning units to educate all users about new or changed
functionality, thus reducing the cost of end-user training.
Upgrade and change management
You can manage and accelerate your upgrade and change
management projects with SAP Solution Manager to increase
ROI.
-
Reference of the above: SAP--Services- Brief on SOLMAN
You can find more detailed overview in the below link
http://www.realtech.com/wInternational/pdf/software/themen_whitepaper/whitepaper_sapsolman_e.pdf
regards
kamal
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.