Download manager error - HTTP/1.1 401 Unauthorized; Class

[former_member201054]

Hi Experts/Gurus,

I have added 120 components in download manager and generated a stack through MOPZ.

I could download 70 components without any issue and now for the remaining components the error " HTTP/1.1 401 Unauthorized; Class: class dlclient.SMPIOException" is occurring.

all the pending components are partially downloaded. The error is repeating though I closed the download manager and tried again.

I don't see none of them as pending for approval.

why this error is occurring  continuously and  how to overcome and download the remaining components.

I will appreciate your help.

Thanks in advance

[avinashk7]

Most cases issue with logged in user, if you are logging in with email id you will get this issue.

Try changing username from email to S-user in download manager configuration, this 401 issue will get resolved.

Regards,

Avinash

[former_member182657]

Hi Daniel,

Kindly follow SAP Note  574885 - Download Manager: Generate trace file for analysis

and share the trace file for analysis.

Regards,

Gaurav

[former_member182657]

Hi Daniel,

You need to clear or remove all remaining partially downloads from download manager and try to re download the left ones.

Regards,

Gaurav

[former_member201054]

I tried but still the issue is there

[Sriram2009]

Hi

Reinstall the download manager with latest version refer the link

Help | SAP Support Portal

BR

SS

[bxiv]

A co-worker had this exact issue yesterday (July 17, 2014) and we chucked it up to a networking issue with our company's Internet connection.  Later in the day he tried again and everything worked as expected, also worth knowing two days ago SAP had a blip and dropped numerous SAP Router connections.

[divyanshu_srivastava3]

Hi Daniel,

Do you have enough space in your drives.

Don't check just free space. Check space that is actually required for these files to accommodate.

Also, what URL have you have again. Is it the server name of same. Try to change it. for eg. from 108 to 205.

Divyanshu

[divyanshu_srivastava3]

also try https in place of http and vice-versa.

[former_member201054]

its already https only..now tried with http also..same result

[divyanshu_srivastava3]

try this https://websmp109.sap-ag.de/

[divyanshu_srivastava3]

othttps://websmp205.sap-ag.de

[former_member201054]

same error

[Former Member]

The reason could be of two reasons.

1. Java exception might have occurred : please try to restart your computer and try again.

2. Delete the partially downloaded the files from OS level and try to start the download again.

Any of one should fix  the issue.

Thanks and Regards,

Vimal

[Sriram2009]

Hi

1. Are you using the firewall proxy client? Check the Proxy authorization, install the proxy client

2. Kindly check the configuration as mention in the below link

Help | SAP Support Portal

3. Your SAP Support user id(S-user id) credential is right?

Regards

Sriram