on 07-17-2014 11:01 AM
Hello Shakthi,
Firstly, have you maintained TCCS in your forwarding agreement?
You migt have inserted new item. However, there are no TCCS maintinaed in that agreement item.
In such cases those error messages are displayed. Restricting you from releasing the agreement.
Other cases:
is your TCCS local?
If your TCCS is global then ideally the charge usage should be any of the below: "customer", "Customer & service" or "ALL" for Forwarding Agreement to consume it.
For Local TCCS by defalut charge usage will be set to "Customer".
If Local, check whether have you missed any mandatory fields like amount, Currency.
If there are any % charge line, then the refrence number would have been missing or you might be referencing incorrectly.
For Global TCCS if any of the above is incorrectly maintianed it will not allow you to save the TCCS.
If you can attach the screenshot of the TCCS it will be helpful for me to solve your issue.
Best Regards,
Dimpu
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Hi Shakti Prasad,
Can you check the TCCS you have created once for any inconsistency.
One suggestion: check the Charge Usage in the TCCS it should be "Customer"
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Hi,
Please check item data for calculation sheet whether it is maintained and also pay attention to other fields when TCCS is maintained but still can't release the agreement.
Hope this helps.
BR, Dawson
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Hello Shaktiprasad,
Can you please atttach a screenshot of the items on your agreement? The error appears to indicate that something is not setup correctly in the items tab.
Thanks
Devin
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