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SAP Personas using CRM transaction launcher

Former Member
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In our project landscape, our customer agents use CRM Web IC to interact with customers which eventually calls IS-U system using transaction launchers to access SAP transactions.

Now we want to personalize our SAP IS-U screen using SAP personas.

Can we achieve this in our landscape?

So when Customer agents access any IS-U transaction using CRM transaction launcher, it should eventually pass data from CRM to IS-U system in personas and open our SAP transactions which we have personalized using SAP personas.

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Answers (1)

Answers (1)

chinthan_yajamaan
Active Contributor
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Hi Nitin,

SAP Screen Personas currently supports only personalization of dynpro screens.

Regards

Chinthan