Error while installing Service Manager 4.1 (Unsupported major.minor version)

[neha_mahanty]

Hi All,

I have installed SMP 3.0 and I am installing Service Manager 4.1 on this server.

I am folliwng the document - CRMSM41_Installation for installation of SM 4.1

After installation , I configured the JavaBE.ini file and Agentry.ini. . This is the folder structure -

When I tried to check the connection using ConnectTest.bat file I am getting the below error

INI file: D:\SAP\MobilePlatform3\Server\configuration\com.sap.mobile.platform.se
rver.agentry.application\JavaBE.ini
*** Caught exception: com/syclo/agentry/Server : Unsupported major.minor version
51.0
release::releasing connection
release::complete.

Press any key to continue . . .

At present I have JDK1.6.0_51,. Do I need to modify the Java version ?

Please advise how to corect this issue

Thanks and Regards

Neha Mahanty

[neha_mahanty · Accepted solution]

Hi All,

The above issue is solved now. We installed the higher JDK version - 1.7.0_65 and then modified the environment variable to the new path

[bill_froelich · Accepted solution]

Neha,

With the correct JDK did the connect test work as expected?

--Bill

[neha_mahanty · Accepted solution]

Hi Bill,

Yes after the correct JDK the connection test was successful. I will now deploy the application in the server. I need to go through the deployment steps to proceed further.

The connection test looks like -

INI file: D:\SAP\MobilePlatform3\Server\configuration\com.sap.mobile.platform.se rver.agentry.application\JavaBE.ini

Encoding: ASCII

reading user credentials from [SERVICE_LOGON] section

connecting as...

clientNum=100

sysNum=01

host=<My Host Name>

name=sycloadm

openCustomConnection::begin

*** Caught exception: null

release::releasing connection

closeConnection::begin

release::complete.

Press any key to continue . . .

Thanks

Neha