https://localhost:8443/ not working

[archana_prasad]

Hello Colleagues,

URL : https://localhost:8443/ is not working.

I have already run go.bat from C:\HANA\sapcc-2.3.0-windows-x64

it starts but soon the bat file stops and below exception is seen in the .log file

A fatal error has been detected by the Java Runtime Environment:

#

# java.lang.OutOfMemoryError: requested 268435464 bytes for Chunk::new. Out of swap space?

#

#  Internal Error (allocation.cpp:215), pid=5396, tid=6160

#  Error: Chunk::new

#

# JRE version: 6.0_20-b02

# Java VM: Java HotSpot(TM) Server VM (16.3-b01 mixed mode windows-x86 )

# If you would like to submit a bug report, please visit:

#   http://java.sun.com/webapps/bugreport/crash.jsp

#

Please help me here...

Regards,

Archana

[MarkusTolksdorf · Accepted solution]

Hello Archana,

you are using a 32bit JDK:

Java VM: Java HotSpot(TM) Server VM (16.3-b01 mixed mode windows-x86 )

The SAP HANA Cloud Connector is only supported with 64bit variants x86_64. Hence, you should switch such a JDK. Afterwards, it's a good idea to remove the OSGi bundle cache to make the OSGi framework initialize again. Easiest approach for that is to completely remove the unzipped stuff and unzip again.

Best regards,

Markus

[Former Member · Accepted solution]

Hi Markus,

                there is no work around for this to run on 32 bit windows machine ?

Thanks

Abdul.

[MarkusTolksdorf · Accepted solution]

Hi Abdul,

no, no workaround. We make use of native libaries (JNI) and those are provided for x86_64 only.

Best regards,

Markus

[Former Member · Accepted solution]

Hi Markus,

I had used the 64 bit version and the osgi> prompt is shown  when i run the go.bat file.However when i tried link https://localhost:8443/ it  shows "This webpage is not available"

please let me know,what possibly went wrong

Regards

Lakshmi

[MarkusTolksdorf · Accepted solution]

Hi Lakshmi,

what is the ljs*.trc in the log folder showing? Are you really using a 64bit system? The thread here is about 32bit machines and that the SAP HANA Cloud connector is not supported on them.

Best regards,

Markus

[Former Member · Accepted solution]

Yes Markus,

I understand that this thread is for 32bit.

I also started with 32bit and  I saw  your reply that ,one should be using 64bit.

So I did the same  and ended up with an error. In the trace file,i see the last line as

" 2015-01-09 17:27:58,140#INFO#System.out#Thread-7#          #SAP HANA Cloud Connector started on https://localhost:8443|"" 

But still I see the "This webpage is not available" when i go to localhost:8443

Regards

Lakshmi

[MarkusTolksdorf · Accepted solution]

Hi Lakshmi,

without more details it will be difficult to understand what's going wrong. Is any exception traced in the log file? Which JVM are you using?

Best regards,

Markus

[Former Member · Accepted solution]

Hi Markus,

I redo the steps of installation,(after uninstall of the previously installed jvm...)

and now i see javac -version returns  1.7.0_71

However,now when i run the go.bat a window flickers and goes away.It doesnot stay.

Any help provided,is highly appreciated

Regards

Lakshmi

[MarkusTolksdorf · Accepted solution]

Hi Lakshmi,

how did you start go.bat ? If a window is starting and closing again, it seems that you're double clicking it. Best is to use a new cmd prompt, set JAVA_HOME to the Java 7 home and the run go.bat. In this case errror messages will persist on the command prompt window. Then you might be able to tell whether it worked or not and if not you could potentially see some messages.

Best regards,

Markus

[Former Member]

Hi Archana

Open the props file from the folder in notepad, and try changing the text 'Xmx1024m' to 'Xmx768m'. Also check if your system variables PATH and JAVA_HOME are pointing to the correct bin folder for java.

Regards

Deepa

[Former Member]

Hi Deepa,

                This will fix the out of memory issue I assume ?

thanks

Abdul.