Agent connection issue with Wily

[Former Member]

We are trying to connect MDM host to EM Wily.  One of the host has the below error message in the jvm_smdagent.out file.

Error:

[IntroscopeAgent.ConnectionThread] The Introscope Enterprise Manager (MOM) does not have an available Collector.

7/14/14 09:01:31 PM UTC [INFO] [IntroscopeAgent.ConnectionThread] The Introscope Enterprise Manager (MOM) does not have an available Collector.

7/14/14 09:01:44 PM UTC [INFO] [IntroscopeAgent.ConnectionThread] The Introscope Enterprise Manager (MOM) does not have an available Collector.

7/14/14 09:01:55 PM UTC [INFO] [IntroscopeAgent.ConnectionThread] The Introscope Enterprise Manager (MOM) does not have an available Collector.

We had similar issue with other host & we noticed that the port was pointing to one of the collector instead of MOM.  We changed the port to 6003( MOM) & it worked fine.  But in this host when we change the port & save it in the below location to changes back to the collector port 6001

\usr\sap\DAA\SMDA97\SMDAgent\applications.config\com.sap.smd.agent.application.wilyhost

IntroscopeSapAgent.profile

ActiveIntroscopeSapAgent.profile

Current value :

introscope.agent.enterprisemanager.transport.tcp.port.DEFAULT=6001

Do we have another location to maintain this parameter. Please assist.

[divyanshu_srivastava3]

Ho Magesh,

Please refer the introscope guide again

This comes from the guide itself.

Update your system as per the below text and sync the clock.

"1. Make sure the prerequisites are met:

a. Strict clock synchronization between all involved hosts (e.g. via NTP).

b. Fast LAN connection between all EMs

2. Configure the collector EMs. In config/IntroscopeEnterpriseManager.properties, set

introscope.enterprisemanager.clustering.collector.enable=true

3. Configure the MoM. In config/IntroscopeEnterpriseManager.properties, set

introscope.enterprisemanager.clustering.manager.enable=true

List connection data for all collector Ems, e.g.

introscope.enterprisemanager.clustering.login.em1.host=myhost1 introscope.enterprisemanager.clustering.login.em1.port=6001 introscope.enterprisemanager.clustering.login.em1.publickey=internal/server/EM.public introscope.enterprisemanager.clustering.login.em2.host=myhost2 introscope.enterprisemanager.clustering.login.em2.port=6001 introscope.enterprisemanager.clustering.login.em2.publickey=internal/server/EM.public"

And restart your agent.

"Make sure your agent should point to an EM and your EM should point to in MOM."

Regards,

Divyanshu