cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Problem with SAP NW 7.4 Installation

Former Member

on ‎07-14-2014 6:52 AM

0 Kudos

Dear All,

We are Installing EP 7.4 as a distributed installation we are installing Application server on RHEl and database instance on Solaris 11.

Installation hangs at the step "store system identity"

In the sapinst_dev.log file we are getting the below error.

WARNING    2014-07-12 21:36:56.001

           CJSlibModule::writeWarning_impl()

Execution of the command "/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/sapjvm/sapjvm_6/bin/java -classpath /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/sap.com~tc~bl~offline_launcher~impl.jar -showversion -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.sl.inst.systemidentity.SystemIdentityCmd /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_jce.jar:/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_jsse.jar:/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_smime.jar:/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_ssl.jar:/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/w3c_http.jar:/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/tools:/oracle/client/11x_64/instantclient/ojdbc6.jar -ppms_data_xml ppms_data.xml -selected_UTs activeUTs.xml -messageFile SystemIdentity.message -sid EPD -dsn jdbc/pool/EPD -ssProps /usr/sap/EPD/SYS/global/security/data/SecStore.properties -ssKey /usr/sap/EPD/SYS/global/security/data/SecStore.key" finished with return code 2. Output:

java version "1.6.0_65"

Java(TM) SE Runtime Environment (build 6.1.059)

SAP Java Server VM (build 6.1.059 24.45-b08, Nov 19 2013 19:30:07 - 61_REL - optU - linux amd64 - 6 - bas2:206830 (mixed mode))

   INFO: Loading tool launcher...

   INFO: [OS: Linux] [VM vendor: SAP AG] [VM version: 1.6.0_65] [VM type: SAP Java Server VM]

   INFO: Main class to start: "com.sap.sl.inst.systemidentity.SystemIdentityCmd"

   INFO: Loading 11 JAR files: [/tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_jce.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_jsse.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_smime.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/iaik_ssl.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/w3c_http.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/tools/iaik_jsse.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/tools/iaik_ssl.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/tools/iaik_smime.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/tools/iaik_jce.jar, /tmp/sapinst_instdir/NW740SR1/ORA/INSTALL/DISTRIBUTED/JAVA/APP1/install/lib/tools/w3c_http.jar, /oracle/client/11x_64/instantclient/ojdbc6.jar]

  FATAL: Main class "com.sap.sl.inst.systemidentity.SystemIdentityCmd" cannot be started:

  FATAL: java.lang.ClassNotFoundException: com.sap.sl.inst.systemidentity.SystemIdentityCmd

  at com.sap.engine.offline.FileClassLoader.findClass(FileClassLoader.java:916)

  at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:807)

  at com.sap.engine.offline.FileClassLoader.loadClass(FileClassLoader.java:755)

  at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:139)

  FATAL: com.sap.engine.offline.OfflineToolStart will abort now with exitcode 2

ERROR      2014-07-12 21:36:58.23 [sixxcstepexecute.cpp:896]

FCO-00011  The step storeSystemIdentity with step key |NW_Java_CI|ind|ind|ind|ind|0|0|SAP_Software_Features_Enablement|ind|ind|ind|ind|usage_enable|0|storeSystemIdentity was executed with status ERROR ( Last error reported by the step: <html> <head> </head> <body> Storing information for installed product versions failed. Detailed error message: null </body></html>).

Please help us in resolving the error.

Regards,

Praveen.

Show replies
Show replies
Answer

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member188883
Active Contributor
‎07-14-2014 7:53 AM
0 Kudos

Hi Praveen,

Could you please check SAP note 1592575.

Regards,

Deepak Kori

Show replies
Show replies
Ask a Question