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zero dollar credit memo

Former Member
0 Kudos

Hi Experts

I have a scenario where the client does not want to create credit memo for its free of charge return orders. Now the  scenario is there is a Z sample order type and Z billing document type. A Z return order is created with reference to the billing document. Now client does not want credit memo against this return order.

Can anybody explain how can I achieve it via copy control. I was thinking to copy Item Cat RENN to ZRNN and assign it to ZRE(return order) but it will effect other return orders. Please provide your suggestions ASAP.

Thanks

Mul

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

If you don't want to create Credit Memo then do not maintain the copy controls.

Second option is have a new item category and make it not relevant for billing.

Thanks

Rajesh