Shopping Cart Item types

[Former Member]

Hi Experts,

While creating an item in Shopping Cart, the drop down shows different items like free text, internal goods and services , as service order etc.

Can someone explain me about it and which one should be chosen for which requirement?

Thanks,

Parthi

[ricardo_cavedini · Accepted solution]

Hello,

Free text is something that you can describe what you need.
Internal goods/services is related to materials/services stored in SRM. They can be found in transaction COMMPR01.
Service order is a service item assigned to a hierarchy, which is replicated to ECC as a service item.

Regards,
Ricardo

[Former Member]

Thanks Ankit and Ricardo.

Can you guys tell me what is the difference between As service order and As service request?

Thanks,

Parthi

[Former Member]

Hi Parthi,

You can request or order external staff or services using the professional shopping cart. Depending on your requirements, you can use one of the following options:

• To decide on a supplier, or to request more detailed information from a supplier before ordering, you can send a service request to one or more suppliers by adding a service request as an item to your shopping cart.After selecting the product category and entering the required data, the system displays a list of suppliers based on the approved supplier list and contracts. You can add service agents here, if required.Once you have completed your service request by adding it to the item overview in your shopping cart, the system generates an RFx and sends it to the relevant suppliers. The suppliers enter their RFx responses in SAP Bidding Engine. They can name the service agents and they can reject individual items in the request. Based on the supplier responses, which are now displayed in the item details of your shopping cart, you can select a supplier by choosing Commission and the system creates a purchase order for the service.
• If you already know the availability of staff or services and have all the details you require, you can directly place a service order. You order external staff or services by adding a service order as an item to your shopping cart.

Source: Service Request and Service Order - Service Procurement - SAP Library

Best,

Jatin

[Former Member]

Hi Partheepan,

There are different options available at the item level to create the SC item but it totally depends on the requirement :

a) Free Text : When you have not standard material defined in the system you could used that option.

b) Internal Goods and Services : When you have standard master data maintained for these goods and services.

c) Catalog : When you have any calalog attached to the SC.

d) Limit Shopping Cart : I well explained in the thread :

Its depends what type you are looking for because interface of the SC changes accordingly and then follow-on document will also changes respectively.

Thanks

Ankit Jain