EWA alert report is not generating in SMP through SDCCN !!

[Former Member]

Dear Techies,

Kindly help me on this issue,

I am generating EWA in SDCCN, it is generating fine through RFC Connections successful. But I am not getting EWA report in SMP. All steps performed successfully but no EWA report in SMP inbox ( service messages ).

Is there any changes do we need in Service market place to get EWA, or how to enable EWA icon in Service market place. PFA

Thanks & Regards

RAZZ

[Former Member · Accepted solution]

Hi Raj,

Please go through the below in SCN .

http://scn.sap.com/docs/DOC-43932

Regards,

Srini

[Former Member]

Hi Razz,

Check in Tcode DSWP > solution monitoring > EWA 

If you see two bottles for your system like below, click on it start service processing> start background job.

If your Trusted RFC & back RFC(in managed system) are in place, job will take 15-30 to generate the EWA report.

[former_member188883]

Hi Raz,

Please check whether SAPOSS and SDCC_OSS RFCs are created and configured with correct S-user id and password.

Regards,

Deepak Kori

[Former Member]

Dear Deepak,

Connections are working fine, as given below

SDCC_OSS    with user id  SDCC_NEW

SAPOSS        with user id     OSS_RFC  in 001 client.

connection test ok and authorization test also fine.

Regards

RAZ

[former_member188883]

Hi Raz,

Please check in SDCCN whether Maintenance package has been created and whether SID O01 has been defined against the same. Share relevant screenshot

Regards,

Deepak Kori

[Former Member]

Hi Deepak,

Pls find Screenshot shared, is there any RFC connections needed between SOL & ECC systems for this activity ???

Done below logs

Regards

Raj

[former_member188883]

Hi Raj,

As per the screenshot Maintenance package exections are failing . please check out details for the same.

Regards,

Deepak Kori

[Former Member]

Dear Deepak,

Is it mandatory for EWA to get successful run for Maintenance package. Because the same getting failed in my other PRD system, but I am getting the EWA report in SMP.

Maintenance package is getting failed due to RFC connection error between ECC & SOL system.

     Pls let me know.

Thanks

Raz

[Former Member]

Can you attach the log of one of those EWA sessions?