Agent version differs from LMService

[former_member201054]

Hi ,

I am connecting a NW 7.31 Java system with solman 7.1 SP10 with SMD diagnostic agent for Manage system config set up

I have installed the SMD agent and connected with central SLD & solman.

In the agent connectivity it can be seen that the diagnostic agent is in pending status with the message " 7.10.1.0.2011070611153 Agent version differs from LMService"

what could be the reason and what is LMService here.

The system kernel version is 720_EXT.

Please guide and provide a solution

Thanks in advance

[divyanshu_srivastava3 · Accepted solution]

Hi Daniel,

Can you check LM-Service SP and Patch level.

Also Refer the guided process as per these 2 KBAs.

1962333 - Responsibility of individual steps in transaction SOLMAN_SETUP

1931100 - "Agent version differs from LMService" Error in Solution Manager 7.1 Agent Administration

Divyanshu

[former_member201054 · Accepted solution]

One question I have.

Can SMD version/patch upgrade resolve this issue?..If so, how to do it.

system kernel version is 720_EXT.

Thanks in advance

[divyanshu_srivastava3 · Accepted solution]

Check this

http://wiki.scn.sap.com/wiki/display/SM/FAQ+Diagnostics+Agent

It has got nothing to do with you kernel.

Divyanshu

[former_member201054 · Accepted solution]

This issue got resolved the next day automatically..

[former_member182657]

Hi Basis,

IN addition you could refer SAP Note   1931100 - "Agent version differs from LMService" Error in Solution Manager 7.1 Agent Administration...

Regards,

Gaurav

[former_member182657]

Hi,

Kindly follow SCN link

Regards,

Gaurav