Custom BW extractor - SOLMAN

[Former Member]

Hello experts,

I want to create custom extractors for solman service desk, but i dont khown where the information is stored.

¿someone  have the ERD of solman or the tables list where de information is save?.

Regards

[Former Member · Accepted solution]

Hi Julio,

i am not sure if i understand your requirement, but you can get (almost) all information for a solution manager ticket with function module CRM_ORDER_READ.

See CL_CRM_1O_MAIN->READ_1O for an example how it is used.

Have a look at report CRM_ORDER_READ for an idea what data is in the exporting tables.

Hope this helps,

Christoph

[Former Member]

Hi,

someone  havetheERDofsolmanor the tableslist where de information is save?.

check the table  E2E_ACTIVE_WLI

Thanks

Jansi