Unable to create RFC connections

[troy_sorbet]

I got a message to update a managed system. I start managed system configuration and select the affected system, configure system step 3 connect managed system. At this point I get an error stating "Error when opening and RFC connection (lb: Hostname or service of the message server unknown"  I have tried pinging the system by hostname from the solution manager server and it pings fine. I ran a connection test from the Solution Manager server to the managed system using the one RFC connection available and it connects well also. When I look in the work directory there is an error message repeating the above. Not sure what else I can look at there, I entered the system into the HOSTS file on the solution manager server to see if it made a difference it doesn't. Attached is the entry in the DEV_RFC log from the work directory it won't paste into the question for some reason

Thanks In Advance

Troy

Specifics

Solution Manager 7.1 SP6

Oracle 11.2.0.4

Windows 2008 R2

rfcerr.txt.zip

[former_member182657]

Hi Troy,

I got a message to update a managed system. I start managed system configuration and select the affected system,

For the affected system i would like to check the SAPOSS connection on the specific system first with OSS1 tranx.Here i suppose on testing SAPOSS connection on the affected system you'll get the error

(lb: Hostname or service of the message server unknown)

Kindly share the OSS1 configurations screenshot( If possible) at affected system and confirm the SAPOSS connectivity on same system.

Regards,

Gaurav

[former_member182657]

Hi,

Please follow SAP Note   1489411 - RFCIO_ERROR_SYSERROR

and share the results for SAPOSS test connection .

Regards,

Gaurav

[troy_sorbet]

The saposs connection test works fine, it returns ok's from the solution manager server and from the target server to germany. The DEV_trace indicates an issue finding the sapmsPRD service. The trace is attached as cut and past just isn't doing it.

devtraceerr.txt.zip

[divyanshu_srivastava3]

Hi Troy,

Can you follow this note.

896973 - Service 'xyz' unknown; error in getservbyname/getaddrinfo

Divyanshu

[troy_sorbet]

Hi Divyanshu

  I ran the niping test and the results are in the attached file. I tried pasting but it just doesn't work for me in our environment.

nipingerrors.txt.zip

[divyanshu_srivastava3]

Hi Troy,

Sorry was the late reply.

Your solution is with this note.

http://service.sap.com/sap/support/notes/1851854

Regards,

Divyanshu

[troy_sorbet]

No my solution is not with that note, thank you for the input.

[divyanshu_srivastava3]

Did you update sapMS entry in services file.

Divyanshu

[troy_sorbet]

No entry to update, its been sapmsPRD since 1998 when we stood the system up.

[divyanshu_srivastava3]

Hi Troy,

Can you tell me what were you performing in "STEP-3". Also, can you do from solman to your managed system and vice-verse, can you do a telnet test for affected ports.

Regards.

[troy_sorbet]

Step 3 of managed system configuration is to create the RFC connections to and from the Solution Manager server.  We don't telnet, it's not allowed on our network. I can ping from the target server to the solman server and back. I can also run a good rfc connection test between each server if that is what you are asking.