on 07-02-2014 8:14 AM
Hi Vidushi,
From the error screen shot it appears that email notification service in MSSQL database is not running.
Please check for event viewer logs + Database logs for more details on the service being failed.
Note: Your DB and OS version is pretty old and already out of support. You may plan to upgrade the same to support OS +DB version.
Hope this helps.
Regards,
Deepak Kori
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