SAP Screen Personas - missing details

[Former Member]

Hi All,

I have successfully implemented SAP Screen Personas in our internal SAP system following the requirements and instruction base on the master guide and configuration guide from SMP. But we've noticed there are problem with the UI. It failed to show details not only from SM59 transaction but also in other production transaction as seen below. I believe I did it right even the implementation of SAP Notes, etc. etc. but would be glad if anyone can tell me that I missed something from the guide. Please refer to the images below.

SAP GUI view

SAP Screen Personas view

I would like to seek help especially to those SAP Screen Personas expert out there.

Would really appreciate any help/comment regarding the issue.

Thanks in advance.

Regards,

P. Alcantara

[Mohanraj · Accepted solution]

Hi,

If you have updated latest notes, please check the prerequisites section of those notes for Kernel patches levels required. You may have to update kernel patch levels to fix this issue.

Regards,

Mohan

[Former Member · Accepted solution]

Hi Mohan,

Thank you for your recommendation. I did what you have mentioned above but still no details shown in transactions. I also found out that not only transaction SM59 is affected but also other transactions. See my system's kernel version below

Regards,

P. Alcantara

[Mohanraj · Accepted solution]

Hi Alcantara,

You may have to open an OSS message for SAP support consultant to check this issue.

Regards,

Mohan

[Former Member · Accepted solution]

We had the exact same issue, with the same kernel level.

Your kernel version is way too low. It has to be 26 or higher. If you want Personas HTML support as well, go for at least level 38.

[former_member194736 · Accepted solution]

Hello Alcantara

For Personas 2 SP2 you would need to be on patch level 31 for 741 at the least.

Thanks

Vandana

[ImtiazKaredia]

Below Blog is helpful, Please check.

[patelyogesh]

Hello,

Please look through  :http://scn.sap.com/docs/DOC-56486

Regards,

Yogesh