GRC 10.1 Simplified Access Request and Remediation View Issues

[Former Member]

Hi Everyone,

     We recently upgraded our GRC 10.0 environment to 10.1, SP 5 and am having the following issues--has anyone else also experienced?

1. In the simplified access request form, it keeps telling me to enter a “valid user ID”—even though the ID is valid and works fine in the normal access request screen. Also tried to search and then select the ID in this field with the same error.
   
2. In the SoD Remediation view, I keep getting “No Data Found”, even though in the detail view, there are risks the same request:
   

I’ve checked the following things:

1. I’ve used IE 8, IE 9, FireFox, Chrome, and the NWBC to see if any of these fix the issue
2. I double checked the 10.1 “upgrade guide” to make sure Gateway configurations are correct
3. It looks like we are on the latest support packs:
   

Any help on this would be greatly appreciated!

Thanks,

Brett

[Former Member]

Thanks, all. It looks like for the remediation issue we were able to address with SAP Note# 2035538. Still working with SAP on trying to address the access request issues.

[former_member204204]

Hi Brett,

For Remediation issue you can check the below thread.

http://scn.sap.com/thread/3574790

Regards,

Neeraj

[alessandr0]

Dear Brett,

please check the following note regarding the remediation view issue:

http://service.sap.com/sap/support/notes/2035224

Hope this helps to solve that issue.

Regards,

Alessandro