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Blank screen on Standalone ITSmobile 6.20

former_member233435
Participant
0 Kudos

Hi,

We have setup latest ITSmobile 6.20 with SAP R/3 4.7. We can see demo itsmobile apps running fine.

However, when we published our abap transaction (simple app with few text fields and buttons) we got a blank screen. How can we debug this problem?

We were following SAP documentation for publishing transaction and other resources we found on SCN. We need to be able to see app on mobile rf devices but at the moment we are testing in the browser. We can see service being publish on IACOR and we can see in apache logs thet requested app is being served but we get the blank screen. Source code of the blank screen seems to be different from the source code of the generated template.

Best regards,

Sasha

Accepted Solutions (1)

Accepted Solutions (1)

former_member233435
Participant
0 Kudos

I also noticed that if I call our example transaction from url by transaction name in stead of service name it displays transaction like in webgui.

Why is internet service name not recognized?

former_member194364
Active Contributor
0 Kudos

Hi Sasha,

do you have the IACOR log of were the ITSMobile service is published too?

What is the name of the Service? what is the URL that you call?

What are the  ITSMobile service parameter settings in the service: xxxx.srvc file were xxxx corresponds to the ITSMobile Service name in the AGATE Services folder?

What generation style was used to generate teh templates for the relevant Dynpro Screens?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

Yes I have IACOR log, actually I reinstalled ITS from scratch today just to be sure I did everything right. You will find iacor log below.

For example, I created service ZPABMAGPR for transaction ZPABMAGPRI, generation style used is Mobile Devices. ZPABMAGPR.srvc contains:

~ITSMOBILE 1

~ITSMOBILEMSGSOUND 1

~SOURCES ZPABMAGPR

~THEME 99

~TRANSACTION ZPABMAGPRI

and I call it with http://sapsrv02/scripts/wgate/zpabmagpr/!


It gives me logon screen, after login I get this page, source code does not look like the source code of generated template and html is incomplete and not valid. If I hit reload I get this page, which is strange because I just logged in. I will mention that service actually displayed but only once in two days of trying to start it and I could not start it again, even though display was not looking like in webgui and fonts were different and whole screen of the app was wider then in webgui. No need to say that T-code works fine in sapgui or webgui.


But, if I use, in stead of service name, t-code like http://sapsrv02/scripts/wgate/zpabmagpri/! then I get this t-code screen as in webgui and it works.

Additionally I noticed that itsgenmobile.srvc, itsgenmobilexv.srvc and itsmobile.srvc are empty.

Let me also give a little more info about the system, it is 4.7 with SAPKB62065 which should be ok as it fulfills requirement for ITSmobile. ITS is 6.20 with patch 45, the latest I think.


Services are published without errors, templates generated. I think I looked at every possible log available but I found no clue. How to debug this?!


Best regards,

Sasha




IACOR.log:

Tue Jul 01 11:51:03 2014 : IACOR Administrator started.

Tue Jul 01 11:52:36 2014 : IACOR Service is running...

Tue Jul 01 11:53:37 2014 : IACOR Service stopping...

Tue Jul 01 11:53:38 2014 : MAIN: All Connections stopped

Tue Jul 01 11:53:38 2014 : IACOR Service stopped

Tue Jul 01 11:53:41 2014 : IACOR Service is running...

Tue Jul 01 11:53:44 2014 : IT1_ITS<-sapsrv02: IT1_ITS<-sapsrv02

Tue Jul 01 11:53:44 2014 : IT1_WWW<-sapsrv02: IT1_WWW<-sapsrv02

Tue Jul 01 11:54:39 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\itsgenmobile.srvc

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\body-begin.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\body-end.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\content-empty_space.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\content-row-begin.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\content-row-end.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-button.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-checkbox.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-frame-begin.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-frame-end.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-input_output-normal.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-input_output-dropdown.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-input_output-output_only.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-input_output-with_f4.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-loop-begin_repeat.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-loop-end_repeat.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-loop-begin.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-loop-end.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-radio.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-subscreen.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-text.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\elements-unknown_type.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\form-begin.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\form-end.html

Tue Jul 01 11:54:40 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\header-begin.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\header-css.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\header-end.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\header-script.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\header-title.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\html-begin.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\html-end.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\main_screen-begin.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\main_screen-end.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\subscreen-begin.html

Tue Jul 01 11:54:41 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobile\99\subscreen-end.html

Tue Jul 01 11:54:50 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\itsgenmobilexv.srvc

Tue Jul 01 11:54:51 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobilexv\99\body-begin.html

Tue Jul 01 11:54:51 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobilexv\99\header-script.html

Tue Jul 01 11:54:51 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsgenmobilexv\99\html-begin.html

Tue Jul 01 11:54:56 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\itsmobile.srvc

Tue Jul 01 11:54:56 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\itsmobile_de.htrc

Tue Jul 01 11:54:56 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\itsmobile_en.htrc

Tue Jul 01 11:54:56 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\itsmobile_hu.htrc

Tue Jul 01 11:54:56 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\itsmobile_sh.htrc

Tue Jul 01 11:54:57 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\include-cuaarea.html

Tue Jul 01 11:54:57 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\searchhelp.html

Tue Jul 01 11:54:57 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\include-voice.html

Tue Jul 01 11:54:57 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\saplspo1_100.html

Tue Jul 01 11:54:57 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile\99\sapmssy0_120.html

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowbottom.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowleftleft.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowleft.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowrightright.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowdown.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowup.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowright.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\arrowtop.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\back.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\calculate.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\close.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\delete.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\end.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\enter.gif

Tue Jul 01 11:54:58 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\exec.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\f4help.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\green.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\info.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\logoff.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\modifytxt.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\minus.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\open.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\pageminus.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\pageplus.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\plus.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\question.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\red.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\showtxt.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\saplogo.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\search.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\stop.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\warn.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\scripts\all\mobile.js

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\styles\all\mobile.css

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\error.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\images\all\warning.gif

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsound5.wav

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsounderr.wav

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsound4.wav

Tue Jul 01 11:54:59 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsound1.wav

Tue Jul 01 11:55:00 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsoundmsg.wav

Tue Jul 01 11:55:00 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsound3.wav

Tue Jul 01 11:55:00 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile\99\sounds\all\sapsound2.wav

Tue Jul 01 11:55:04 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\itsmobile00.srvc

Tue Jul 01 11:55:04 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\99\sapmimob1_102.html

Tue Jul 01 11:55:04 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\99\sapmimob1_100.html

Tue Jul 01 11:55:04 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\99\sapmimob1_101.html

Tue Jul 01 11:55:05 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\99\sapmimob1_103.html

Tue Jul 01 11:55:05 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\98\storecuaarea.html

Tue Jul 01 11:55:05 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\98\sapmimob1_100.html

Tue Jul 01 11:55:05 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\98\sapmimob1_101.html

Tue Jul 01 11:55:05 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\98\sapmimob1_102.html

Tue Jul 01 11:55:05 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile00\98\sapmimob1_103.html

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\btn_new.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\btn_show.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\cua1.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\cua2.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\cua3.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\cuaback.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\cuaenter.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\images\cualogoff.gif

Tue Jul 01 11:55:06 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile00\98\itsmobile00.css

Tue Jul 01 11:55:10 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\itsmobile01.srvc

Tue Jul 01 11:55:10 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\devicesample.html

Tue Jul 01 11:55:10 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_500.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_501.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_502.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_503.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_504.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_505.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_506.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_507.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_508.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_509.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_510.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\devinclude_intermec700c.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\devinclude_symbol3090.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_511.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_512.html

Tue Jul 01 11:55:11 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_513.html

Tue Jul 01 11:55:12 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile01\99\sapmimob1_514.html

Tue Jul 01 11:55:16 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\itsmobile02.srvc

Tue Jul 01 11:55:17 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile02\99\sapmimob1_200.html

Tue Jul 01 11:55:17 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile02\99\sapmimob1_201.html

Tue Jul 01 11:55:17 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile02\99\sapmimob1_202.html

Tue Jul 01 11:55:17 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\itsmobile02\99\sapmimob1_203.html

Tue Jul 01 11:55:18 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile02\99\de\article.jsgf

Tue Jul 01 11:55:18 2014 : IT1_WWW<-sapsrv02: Received: C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\sap\its\mimes\itsmobile02\99\en\article.jsgf

Tue Jul 01 12:02:42 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\zpabmagpr.srvc

Tue Jul 01 12:02:42 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\zpabmagpr\99\zpabmagacinpr_100.html

Tue Jul 01 12:26:48 2014 : IACOR Service stopping...

Tue Jul 01 12:26:49 2014 : IT1_ITS<-sapsrv02: Connection stopped

Tue Jul 01 12:26:51 2014 : IT1_WWW<-sapsrv02: Connection stopped

Tue Jul 01 12:26:51 2014 : MAIN: All Connections stopped

Tue Jul 01 12:26:51 2014 : IACOR Service stopped

Tue Jul 01 12:26:54 2014 : IACOR Service is running...

Tue Jul 01 12:26:57 2014 : IT1_ITS<-sapsrv02: IT1_ITS<-sapsrv02

Tue Jul 01 12:26:57 2014 : IT1_WWW<-sapsrv02: IT1_WWW<-sapsrv02

Tue Jul 01 12:30:46 2014 : IACOR Service stopping...

Tue Jul 01 12:30:48 2014 : IT1_WWW<-sapsrv02: Connection stopped

Tue Jul 01 12:30:48 2014 : IT1_ITS<-sapsrv02: Connection stopped

Tue Jul 01 12:30:48 2014 : MAIN: All Connections stopped

Tue Jul 01 12:30:48 2014 : IACOR Service stopped

Tue Jul 01 12:31:27 2014 : IACOR Service is running...

Tue Jul 01 12:31:30 2014 : IT1_WWW<-sapsrv02: IT1_WWW<-sapsrv02

Tue Jul 01 12:31:30 2014 : IT1_ITS<-sapsrv02: IT1_ITS<-sapsrv02

Tue Jul 01 13:37:00 2014 : IACOR Service is running...

Tue Jul 01 13:37:02 2014 : IACOR Service is running...

Tue Jul 01 16:11:39 2014 : IACOR Administrator started.

Tue Jul 01 16:11:40 2014 : IACOR Service is running...

Tue Jul 01 16:11:42 2014 : IACOR Service stopping...

Tue Jul 01 16:11:44 2014 : IT1_ITS<-sapsrv02: Connection stopped

Tue Jul 01 16:11:45 2014 : IT1_WWW<-sapsrv02: Connection stopped

Tue Jul 01 16:11:45 2014 : MAIN: All Connections stopped

Tue Jul 01 16:11:45 2014 : IACOR Service stopped

Tue Jul 01 16:11:47 2014 : IACOR Service is running...

Tue Jul 01 16:11:49 2014 : IT1_ITS<-sapsrv02: IT1_ITS<-sapsrv02

Tue Jul 01 16:11:49 2014 : IT1_WWW<-sapsrv02: IT1_WWW<-sapsrv02

Tue Jul 01 16:47:11 2014 : IACOR Service is running...

Tue Jul 01 16:56:39 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\zpabmagpr.srvc

Tue Jul 01 16:56:39 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\zpabmagpr\99\zpabmagacinpr_100.html



former_member194364
Active Contributor
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Hello Sasha,

From the IACOR log - you are only publishing 1 template for "zpabmagpr"

i.e

Tue Jul 01 12:02:42 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\templates\zpabmagpr\99\zpabmagacinpr_100.html

along with its service file: zpabmagpr.srvc

Tue Jul 01 16:56:39 2014 : IT1_ITS<-sapsrv02: Received: C:\Program Files\SAP\ITS\6.20\IT1\services\zpabmagpr.srvc

Is this correct? You have only created 1 HTML template for the dynpro screens that are used by the transaction ZPABMAGPRI (and its associated program)?

Also you should modify the  zpabmagpr.srvc

to include the value:

~SOURCES ZPABMAGPR,ITSMOBILE

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

Yes, it is correct, t-code has just one screen at the moment, so on template is ok. We are now just starting and wanted to see how it looks. I changed service file as you suggested, published and started the service but it made no difference.

Regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hello Sasha,

Did you restart the ITS Instance after changing the parameter ~sources?

Try this first but based on notes

1263810 - ITSmobile: Login screen optimized for mobile devices

1122495 -  ITSmobile: MobileLogin page

you should meet the requirements. However looking at the second note 1122495

"

In a similar way to the logon page in ITS (login.html), an additional logon

page (loginmobile.html) was developed.

"

but I do not see these files in the IACOR trace.

Also be aware of note

1152618 - ITSmobile, input fields grayed out

you may need to run the report "SIAC_REGENERATE_TEMPLATES"

and then republish ITSMOBILE again usign the IACOR to get these files?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

I did restart it, but it acts the same. In the mean time I found out an error in instance diagnostics log repeating a lot:

A 2014-07-02T15:31:46.984 [agate,sapxgdk ] 00, s02CA1518, MsgtBuildHtmlBlock: Template >C:\Program Files\SAP\ITS\6.20\IT1\templates\system\choosesession.html< does not exist

A 2014-07-02T15:31:46.984 [agate,sapxgdk ] 00, s02CA1518, Could not generate error message, rc=1

A 2014-07-02T15:31:47.578 [agate,sapjulep] 00, s02CA1480, PpmoCloseFunction:  pExModule==NULL!

A 2014-07-02T15:31:47.578 [agate,sapjulep] 00, s02CA1480, PpmoCloseFunction:  pExModule==NULL!

A 2014-07-02T15:31:47.578 [agate,sapjulep] 00, s02CA1480, PpmoCloseModule:  pExModule==NULL

A 2014-07-02T15:31:47.593 [agate,sapxgdk ] 00, s02CA1480, MsgtBuildHtmlBlock: Template >C:\Program Files\SAP\ITS\6.20\IT1\templates\system\choosesession.html< does not exist

A 2014-07-02T15:31:47.593 [agate,sapxgdk ] 00, s02CA1480, Could not generate error message, rc=1

Is there a way to regenerate those templates?

I did not find SIAC_REGENERATE_TEMPLATES ...

Best regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hello Sasha,

Did you modify the  zpabmagpr.srvc

to include the value:

~SOURCES ZPABMAGPR,ITSMOBILE

I dont believe you have if you are getting the error:

A 2014-07-02T15:31:47.593 [agate,sapxgdk ] 00, s02CA1480, MsgtBuildHtmlBlock: Template >C:\Program Files\SAP\ITS\6.20\IT1\templates\system\choosesession.html< does not exist

I believe the ITS searches for the missing template in folder system because

you didn't specify the parameter ~sources?

choosesession.html is being searched for in the system folder rather than ITSMOBILE; you could also check if "choosesession.html" is in the ITSMOBILE Templates folder; if not then

may need to run the report SIAC_REGENERATE_TEMPLATES  from SE38 and republish ITSMOBILE using the IACOR again.

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi,

I did change ~SOURCES as you suggested and restarted Instance. However there is no choosesession.html in ITSMOBILE templates. Also there is no SIAC_REGENERATE_TEMPLATES on our system.

Regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hi Sasha,

Is the choosesession.html template located in ITSMOBILE Internet service

in SE80? and not in the ITS installation? (presume from above you are looking for choosesession.html in the agate's templates folder)

If not - it could be due to your SAP R/3 4.7 version? What SAP BASIS and Kernel are you using?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

choosesession.html template is not in SE80, ITSMOBILE templates and it is not in folders of ITS installation.


We have SAP BASIS SAPKB62065 and kernel is 640 patch level 414.


Regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hi Sasha,

Believe note

1263810 - ITSmobile: Login screen optimized for mobile devices

might be the issue here?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

Thank you for your help, I really appreciate it. I will not be able to apply this patch at the moment, it's not up to me, certain conditions must be met for that, until then ...

This is not the first time SAP is misleading its users with incorrect information and won't be the last, I know that. In any case this is disappointing.

Thanks again!

Best regards,

Sasha

former_member233435
Participant
0 Kudos

Hi Oisin,

I had a chance to apply basis patch SAPKB62066 to a sendbox system and missing templates for ITS mobile appeared. Now ITS mobile works.

I did not test it thoroughly since I am leaving the office but the only issue is that pages are loading on mobile device very slow, too slow. I hope it will get better when the cashes warm up but it doesn't hurt to ask is there some information on how to speedup ITS mobile?

Thanks!

Best Regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hi Sasha,

What template generation style did you use?

The following ITSMobile WIKI might be useful here:

Performance - Wiki - SCN Wiki

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

Actually I did not regenerate templates as all required templates were already in place after upgrade. I just republished all itsmobile services.

Link you provided looks fine, thanks!

Regards,
Sasha

former_member194364
Active Contributor
0 Kudos

Hello Sasha,

What is the OS and Browser versions? (both the IE amd (Symbol) Pocketbrowser)

Can you link to the MC65 device specifications if they are available online?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

I resolved the performance issue by trying out different power profiles of WiFi. One of them (CAM) resolved the issue and now pocket IE and pocketbrowser 3.0 works fine, except that pocketbrowser throws JScript errors and won't work with ITSmobile templates. Now I am searching for SAP ITSmobile compatible industrial browser.

Regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hi Sasha,

The Industrial Browser i.e the Pocketbrowser would be the recommened browser for ITSMobile on this device.

What is the exact JScript error that you are getting?

Regards,

Oisin

former_member233435
Participant
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Hi Oisin,

When itsmobile01 service loads first difference I notice is that on desktop in browser input field of login form is already selected. Then, when I click on any input field of login form I get popup with error:

I cheked developer console in IE also, no errors were reported there.

In pocketbrowser JavaScript is enabled (JavascriptEnabled value="1"). I searched documentation for pocketbrowser but except for help file that comes with the installation of pocketbrowser I did not find any documentation or additional info or even mention related to this error.

Regards,

Sasha

EDIT: pocketbrowser version is 3.1.0

former_member194364
Active Contributor
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Hi Sasha,

How does the custom ITSMobile Service:  ZPABMAGPR behave?

Does it also get this: "Microsoft JScript runtime error" with the Pocketbrowser after logging on?

What are the  ITSMobile01 Service paramter settings in the itsmobile01.srvc file?

Regards,

Oisin

former_member233435
Participant
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Hi Oisin,

Error happens before user gets to the app screen, it starts at login screen. Because of JScript error login is impossible as click on submit button is scripted too on login page.

In itsmobile01.srvc:

~ITSMOBILE 1

~ITSMOBILEDEVICEINCLUDE devicesample

~ITSMOBILEMSGSOUND 1

~POPUPS 1

~SHOW_SYSTEM_MODAL 1

~SOURCES itsmobile01,itsmobile

~THEME 99

~TRANSACTION ITMOBILE01

Regards,

Sasha

former_member194364
Active Contributor
0 Kudos


Hello Sasha,

If you comment out the parameter

~ITSMOBILEDEVICEINCLUDE devicesample

i.e

#~ITSMOBILEDEVICEINCLUDE devicesample

does this change the behaviour?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

I did as you suggested, commented and later even deleted that line, saved, restarted iacor services and apache. I still get the same error.

Regards,

Sasha

former_member194364
Active Contributor
0 Kudos

Hi Sasha,

Did you restart the ITS instance? Shold not have to do this for a parameter change but to be sure?

What is the Javascript file that is actually giving this error? and the relevant code of it?

Regards,

Oisin

former_member233435
Participant
0 Kudos

Hi Oisin,

I did restart ITS instance, it did not change. This works fine on Internet Explorer on device.

The only way for me to see the code is to run it on desktop:

- html

- javascript

This works without errors on desktop browsers too. I do not see flow in this html/javsscript code, this must be something related only to pocketbrowser, though pocketbrowser uses microsoft JScript engine I guess same one as Internet Explorer on device.

Regards,

Sasha

Answers (0)