VC for NW 7.4 - strange behavior

[45259]

Hi,

after a long time our company's Portal installation got updated to 7.4, and I have to check the VC content I created years ago.

The content is still running, but the Visual Composer behaves strange and erroneous.

I'd like to illustrate this behavior with the Create New Model dialog:

On clicking the toolbar button, this dialog is shown. Interaction is only possible on the literal "Cancel", clicking there closes the dialog.

This dialog is shown once, after closing it, it won't open until a new logon to the Visual Composer.

I'm Using Internet Explorer 11, and Visual Composer for NetWeaver 7.4 SPS 07.

Did anyone face similar problems, and could provide a solution for me?

Is there a guidance, that helps me to check that my installation and configuration is proper?

Thanks, Stephan

[Former Member · Accepted solution]

Hi Stephan,

This is an Internet Explorer compatibility issue.

On 7.4 SP07 there should be a fix that loads Visual Composer on IE in compatibility mode.

Since you have this problem I assume you are not up to date with that fix.

To fix that you have 3 options:

1. You should select compat view in here (IE11 is similar)

2.You can do the same on Tools-> Compatibility view settings -> Display all websites in compatibility view.

3. apply the note: 1995330

Regards,

Asaf.

[45259 · Accepted solution]

Hi Asaf,

thanks for your answer. It was the missing compatibility mode configuration. I accessed the VC with FQDN, resulting in this strange behavior.

After using the host name only, it is shown automatically in compatibility mode.

Regards, Stephan