SAP PI 7.1 EHP1 post installation issue

[Former Member]

Hello Experts,

I am new to SAP Basis.Currently I am facing a problem with PI 7.1EHP1.I have successfully installed the system without any issues.But the java part is not working properly.

The java start page is opening, but none of the listed applications are working.Ex-- when I am trying to open NWA it is throwing an error

"  Error:
"Application error occurred during the request processing."

  Details: "The WebApplicationException log ID is [B8AC6F85018200570000000000001104]."

The same error I am getting for all applications like "Web dypro","user management","system information" etc.

Moreover when trying to open the portal, it is coming blank.

I have tried with dowgrading the kernel version from 721 to 720,but no luck.

Please help me to resolve this error.

Thanks and Regards,

Debaditya

[mayank86 · Accepted solution]

Hi Debaditya,

Can you check dev_server0 log as well ?

[Former Member · Accepted solution]

Hi Mayank,

I have checked the server0 log also.I have attached the same.

Also I have tried opening nwa using fqdn but same error persists.

Best Regards,

Debaditya

dev_server0.zip

[mayank86 · Accepted solution]

Hi

could see these errors

F [Thr 6792] Sun Jun 29 11:58:21 2014

F  [Thr 6792] *** WARNING => SfCFramework::registerNatives: failed for com.sap.security.core.server.vsi.service.jni.VirusScanInterface [sfxxifrw.hpp 174]

J

can you check if no user is locked. Also can you attach std_server0 log.

[Former Member · Accepted solution]

Hi Mayank,

J2ee_guest user was locked.I have unlocked and restarted the system,but no luck.

I have attached the std_server0 log.

Best Regards,

Debaditya

std_server0.out.zip

[mayank86 · Accepted solution]

HI

logs look clean. Can you try to change the browser and see if it works ? If not then please attach default_trace log as well. But first try different browser.

[Former Member · Accepted solution]

Hi Myank,

The issue seems to be resolved now.As per your suggestion I have tried with different browser.It worked for firefox 3.6.4.I got this from the below link.

[Solved] Netweaver Configuration Wizard error

As of now I have started the CTC configuration wizard.

But one more thing the portal(irj/portal) is still coming as blank.Any suggestion on tha same?

Best Regards,

Debaditya

[mayank86 · Accepted solution]

Hi

i am glad your issue has resolved a bit.

well this can be corrected by patching jee tech and j2eecore components.

[mayank86]

Also please check the link of nwa with fqdn

[Former Member]

Hi Mayank,

I have tried with different browsers but same error is coming.

Regarding trace file I am unable to attach or paste it as the file size is big(around 6mb).Please suggest.

Best Regards,

Debaditya

[mayank86]

Have you performed all the post installation steps as well ?

[Former Member]

Hi Mayank,

I have started the post installation steps.But I stuck at CTC configuration cause NWA ia not opening itself.

Best Regards,

Debaditya

[Former Member]

Hello Debaditya,

Please check if your Java is up and running from JCMON / SAP MMC ( If windows ).

Go for a reboot of the system and let us know the log you get in bootstrap.

Also, check the logs on your work folder.

Thanks,

Kalyan

[Former Member]

Hello Kalyan,

Java is up and running.I have attached the bootstrap log,dev_w0/w1 log for your reference.

Kindly suggest.

Best Regards,

Debaditya

dev_w1.zip

dev_bootstrap.zip

dev_w0.zip

[Harish]

Hi,

Did you check the below discussion

check the steven's reply

the problem was the SPNEGO Template = 0

To resolve the issue, open offlinecfgeditor

in edit mode, go to security/configurations/ticket

highlight the "template=spnego" key and delete it

Restart the system and it Work !!

regards,

Harish

[Former Member]

Hi Harish,

Yes I have checked this thread before.There is no template=spnego  under security/configurations/ticket.

Also the thread is about NW 7.3 but for my case it is 7.1EHP1

Best Regards,

Debaditya