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SSO Connection Failed

Former Member
0 Kudos


Hi Experts,

Post upgrade of BI Portal (from 7.0 to 7.31), some tabs when clicked shows "Java communication error: An unknow error occured during Portal Communication" & "A nested exception occured. Could not execute the function" & "Could not connect to back-end system" errors

Checked default trace and it shows

"com.sapportals.connector.connection.ConnectionFailedException: Connection Failed: A nested exception occurred. Could not initialize physical connection. Connection Failed: A nested exception occurred. Could not initialize physical connection. Connection Failed: A nested exception occurred. Could not create JCO connection. "

Please Help to solve this.

Thanks,

Preetha Balan

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Can you post server0 log here ?

Former Member
0 Kudos

Hi Dev,

#2.0 #2014 06 30 02:04:36:580#0-700#Warning#/System/Server#

com.sap.ASJ.ses.cf0023#BC-JAS-COR-SES#kernel.sda#C000A7EEAF63000000000004000049FD###com.sap.engine.core.session.Manager########Thread[main,5,main]#Plain##

Could not register com.sap.engine.session.mbeans.ListSessionContextsOpenMBean. Exception is: java.lang.InstantiationException: com.sap.engine.session.mbeans.MonitorSessionsOpenMBean#

#2.0 #2014 06 30 02:05:09:366#0-700#Warning#/System/Server#

#BC-I18-JAV#tc~i18n~cp#C000A7EEAF63000200000000000049FD#11738650000000001##com.sap.i18n.cp.ConvertSimpleBase.Load shortcut failed#####a1dbec26003511e48a86002128280720##0#Service Runner [tc~sec~destinations~provider]#Plain##

Load shortcut failed. RscpInfo: Load shortcut failed.

InCp: 0100 OutCp: 0000

Rscp return code: 2048

Rscp error info:

.------------------------------============----------------------------.

| RSCP - Error |

| Error from: Codepage handling (RSCP) |

| code: 2048 RSCPENOCONV Wanted conversion not available. |

| no shortcut conversion table |

| module: rscpc no: 259 line: 22227 T100: TS012 |

| TSL01: CP9 p3: len=1,data=00 |

| p4: (0100->4102): kind of T1 entry 536870912 |

|----------------------------------------------------------------------|

| Impromptu CCC initialization by |

`----------------------------------------------------------------------'

#

#2.0 #2014 06 30 02:05:09:715#0-700#Warning#/System/Server#

com.sap.ASJ.http.000365#BC-JAS-WEB#http#C000A7EEAF63000300000000000049FD#11738650000000005##com.sap.engine.services.httpserver#####a1db654e003511e48ebf002128280720##0#Service Runner [http]#Plain##

IP address

Reverse Proxy Mappings property inaccuracy. There is no reverse proxy configuration added. Add proxy configurations for your reverse proxy.Otherwise the server will work with default configurations.#

#2.0 #2014 06 30 02:06:19:419#0-700#Error#/System/Server/AccountingService#

#BC-JAS-DPL#tc~bl~accounting_infra~srv#C000A7EEAF63000900000000000049FD#11738650000002121##com.sap.engine.services.accounting#####a1d6ee74003511e4b9a7002128280720##0#Event Processor [tc~bl~accounting_infra~srv]#Plain##

The service [tc~bl~accounting_infra~srv] was notified that [shell] service was started and its interface is [com.sap.engine.services.shell.core.ShellInterfaceImpl@e9f6065].Commands NOT registered.#

#2.0 #2014 06 30 02:07:14:378#0-700#Warning#/System/Server#

#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63001100000000000049FD#11738650000002694##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~DocumentServicesLicenseSupportService]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

error getting ssl flag: null#

#2.0 #2014 06 30 02:07:14:914#0-700#Warning#/System/Server#

#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63000500000003000049FD#11738650000002679##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~DocumentServicesBinaries2]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

error getting ssl flag: null#

#2.0 #2014 06 30 02:07:18:027#0-700#Warning#/System/Server#

#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63001500000000000049FD#11738650000002686##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~XMLFormService]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

error getting ssl flag: null#

#2.0 #2014 06 30 02:07:22:611#0-700#Warning#/System/Server#

#BC-GP#caf~eu~gp~model#C000A7EEAF63000D00000001000049FD#11738650000002776##com.sap.caf.eu.gp.model.registry.Registry####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Event Processor [caf~eu~gp~model]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Object not found in lookup of CallableObjects.

Object not found in lookup of CallableObjects.#

#2.0 #2014 06 30 02:07:28:688#0-700#Warning#/System/Server#

#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63000200000002000049FD#11738650000003017##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~DocumentServicesDestProtoService]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

error getting ssl flag: null#

#2.0 #2014 06 30 02:07:28:715#0-700#Warning#/System/Server#

#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63000E00000004000049FD#11738650000003013##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~PDFManipulation]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

error getting ssl flag: null#

#2.0 #2014 06 30 02:09:16:028#0-700#Warning#/System/Server/Services/Deploy#

com.sap.ASJ.dpl_ds.0005540#BC-JAS-COR-SES#sap.com/sessionmgmt~jco~applib#C000A7EEAF63002100000002000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#35C19778003611E48DBB000000B31E1B#0#Deploy Parallel Start Thread 4#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Global [startApp] operation of application [sap.com/sessionmgmt~jco~applib] finished with non-critical warnings for [235] ms on server process [11738650]: #

#2.0 #2014 06 30 02:10:25:666#0-700#Warning#/System/Server/Services/Deploy#

com.sap.ASJ.dpl_ds.0005540#BC-SRV-TXV#sap.com/textverticalization_textapi#C000A7EEAF63002200000000000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#5F42D917003611E4B3E5000000B31E1B#0#Deploy Parallel Start Thread 1#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Global [startApp] operation of application [sap.com/textverticalization_textapi] finished with non-critical warnings for [243] ms on server process [11738650]: #

#2.0 #2014 06 30 02:12:04:292#0-700#Error#/System/Server/CTC#

Registration of MBean :ConfigurationExportKMC failed! ###C000A7EEAF63002200000007000049FD#11738650000005292#sap.com/tc~lm~ctc~confs~cpa#com.sap.tc.lm.ctc.confs.cpa.ConfigurationProviderServiceImpl#Guest#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#990E856A003611E4AA18000000B31E1B#0#Deploy Parallel Start Thread 1#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Registration of MBean :ConfigurationExportKMC failed! #

#2.0 #2014 06 30 02:12:12:532#0-700#Warning#/System/Server/Services/Deploy#

com.sap.ASJ.dpl_ds.0005540#BC-XI-IS-WKB#sap.com/com.sap.xi.mdt.soa#C000A7EEAF6300230000000B000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#9B43C84B003611E4B100000000B31E1B#0#Deploy Parallel Start Thread 3#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Global [startApp] operation of application [sap.com/com.sap.xi.mdt.soa] finished with non-critical warnings for [6441] ms on server process [11738650]: #

#2.0 #2014 06 30 02:12:16:647#0-700#Warning#/System/Server/Services/Deploy#

com.sap.ASJ.dpl_ds.0005540#BC-NWA-INC-UIF#sap.com/tc~js~nwa~nav_engine~ear#C000A7EEAF63002200000008000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#A107F4A1003611E490A6000000B31E1B#0#Deploy Parallel Start Thread 1#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Global [startApp] operation of application [sap.com/tc~js~nwa~nav_engine~ear] finished with non-critical warnings for [882] ms on server process [11738650]: #

#2.0 #2014 06 30 02:13:02:734#0-700#Warning#/System/Server/Services/Deploy#

com.sap.ASJ.dpl_ds.0005540#BC-NWA-SOV#sap.com/tc~lm~itsam~ui~tspreg~app#C000A7EEAF63002300000014000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#BC7AC6FC003611E4CEC6000000B31E1B#0#Deploy Parallel Start Thread 3#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Global [startApp] operation of application [sap.com/tc~lm~itsam~ui~tspreg~app] finished with non-critical warnings for [920] ms on server process [11738650]: #

#2.0 #2014 06 30 02:22:00:723#0-700#Error#/System/Server/SLDService#

#BC-CCM-SLD#sld#C000A7EEAF63002C00000000000049FD#11738650000001300##com.sap.sldserv.comm.BridgeCommunicationHTTP####A1D6CC51003511E48EC1002128280720#a1d6cc51003511e48ec1002128280720#a1d6cc51003511e48ec1002128280720#0#Timeout Event Processor, id [1], invocation [0]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Failed to Send Data. Target URL: http://XXXX:50100/sld/ds, Status: 403, Message: Forbidden#

#2.0 #2014 06 30 02:22:00:730#0-700#Error#/System/Server/SLDService#

#BC-CCM-SLD#sld#C000A7EEAF63002C00000002000049FD#11738650000001300##com.sap.sldserv.DataCollector####A1D6CC51003511E48EC1002128280720#a1d6cc51003511e48ec1002128280720#a1d6cc51003511e48ec1002128280720#0#Timeout Event Processor, id [1], invocation [0]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Timeout processing failed#

#2.0 #2014 06 30 03:31:46:585#0-700#Warning#/System/Server/Services/Deploy#

com.sap.ASJ.dpl_ds.0005540##opentext.com/IM_APPROVAL_PORTAL6_0SP5#C000A7EEAF63004000000016000049FD#11738650000028624##com.sap.engine.services.deploy.server.TransactionManager#Guest#0##8356C9D9003511E4B823002128280720#8356c9d9003511e4b823002128280720#8356c9d9003511e4b823002128280720#0#StartRemoteCommand_b8106921004111e48396000000b31e1b#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#

Global [startApp] operation of application [opentext.com/IM_APPROVAL_PORTAL6_0SP5] finished with non-critical warnings for [2331] ms on server process [11738650]: #

s_yuksektepe
Explorer
0 Kudos

Hi Preetha


in the JAVA stack please verify the JCo RFC provider settings (hostname,gateway,user) are correct:

http://<hostname>:<port>/nwa --> configuration --> Infrastructure --> JCo RFC provider : <JAVA_HOSTNAME>_PORTAL_<JAVA_SID>


Also, perform an RFC check in the ABAP stack for HTTP connection:

SM59 --> TCP/IP Connections --> <ABAP_SID>_<JAVA_HOSTNAME>_<JAVA_SID>

ProgramID should be: <JAVA_HOSTNAME>_PORTAL_<JAVA_SID>


Also, perform a network connection test from/to the JAVA app server with telnet:

# telnet <java_hostname> <some_java_port>

If the network allows connection, then it telnet test should result in something like "escape character is ["


Regards

Sem

Former Member
0 Kudos

Hi Yuksektepe,

Thanks a lot for your response!!

All the above rfc and telnet are working fine!!

Not sure where it goes wrong

Regards,

Preetha Balan

s_yuksektepe
Explorer
0 Kudos

Hi

check the portal connection: http://xxxx:port/irj --> System Administration --> System landscape

perform a connection test of system named SAP_BW

Regards

Sem

Former Member
0 Kudos

Hi,

Connection test is successful

s_yuksektepe
Explorer
0 Kudos

Hi Preetha

Can you check the technical settings (especially the RFC) of the Destinations in Netweaver Administrator.

http://<host:port>/nwa --> Configuration --> Destinations

Perhaps one of them has the old hostname in it?

Regards

Sem

Former Member
0 Kudos

moved to SAP NetWeaver Application Server, as this is not about the SAP NetWeaver SSO product.

Former Member
0 Kudos

You need to reconfigure BI Java. Most likely the AS JAVA certificate is no longer trusted by the AS ABAP backend. That said this is the wrong space for your query since this space is for the SAP Single Sign-On product. Try .

Former Member
0 Kudos

Hi Samuli,

Thanks for your response!!

Right now we are facing issue in

  SAP NetWeaver BI Diagnostics & Support Desk Tool as:

Web Template Validation failed due Java to ABAP communication problem (return code:ERSBOLAP018) Check Connector Connection of System Object in Portal System Landscape -

RED

Call ABAP->Java for function RSWR_RFC_SERVICE_TEST failed for destination 'XXX' Check the data of the destination in transaction SM59. Check that the target host is running and has registered a program id in the gateway. -

RED

Call ABAP->Java for function RSRD_MAP_TO_PORTAL_USERS failed for destination 'XXX' Check the data of the destination in transaction SM59. Check that the target host is running and has registered a program id in the gateway.

PROGRAM : RSPOR_SETUP

Status 12: Maintain User Assignment in Portal           System failure during call of function module RSWR_RFC_SERVICE_TEST

If any Purchase Order are viewed then we are facing the below issues

Sriram2009
Active Contributor
0 Kudos

This message was moderated.

Former Member
0 Kudos

Hi Sriram,

I have check all the 3 SAP Notes and it seems that we have maintained correct Message server(FQDN) host and Server port. So the connection test is successful.

Adding to default trace, I see the below issues too

 

#2.0 #2014 06 22 09:04:13:094#0-700#Error#com.sap.engine.services.accounting#

#BC-JAS-DPL#tc~bl~accounting_infra~srv#C000A7EEAF6100010000000100002069#14599451000002133##com.sap.engine.services.accounting#####abc5c491fa2611e3b8df00212817ec24##0#Event Processor [tc~bl~accounting_infra~srv]#Plain##

The service [tc~bl~accounting_infra~srv] was notified that [shell] service was started and its interface is [com.sap.engine.services.shell.core.ShellInterfaceImpl@2bbcf0fa].Commands NOT registered.#

#2.0 #2014 06 22 09:04:33:679#0-700#Error#com.sap.engine.services.rfcengine#

#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100050000000000002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [3]#Plain##

Failed to create a repository for JCo RFC Provider bundle SAP_PORTAL#

#2.0 #2014 06 22 09:04:33:679#0-700#Error#com.sap.engine.services.rfcengine#

#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100060000000000002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [35]#Plain##

Failed to create a repository for JCo RFC Provider bundle UDC_JDBC#

#2.0 #2014 06 22 09:04:33:698#0-700#Error#com.sap.engine.services.rfcengine#

#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100060000000100002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [35]#Plain##

java.rmi.RemoteException: Failed creating JCo client pool for JCo RFC Provider bundle UDC_JDBC; nested exception is:

com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)#

#2.0 #2014 06 22 09:04:33:698#0-700#Error#com.sap.engine.services.rfcengine#

#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100050000000100002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [3]#Plain##

java.rmi.RemoteException: Failed creating JCo client pool for JCo RFC Provider bundle SAP_PORTAL; nested exception is:

com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)#

Sriram2009
Active Contributor
Former Member
0 Kudos

Hi Sriram,

Thanks for the response!!

But our dev_jrfc_trace shows the below error

 

message: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified

Return code: RFC_INVALID_PARAMETER(19)

error group: 101

key: RFC_ERROR_PROGRAM

 

at com.sap.mw.rfc.api.RfcOptions.checkLogonData(RfcOptions.java:162)

at com.sap.mw.rfc.api.RfcOptions.checkParameters(RfcOptions.java:345)

at com.sap.mw.jco.MiddlewareJRfc$Client.initialize(MiddlewareJRfc.java:1066)

at com.sap.mw.jco.JCO$Client.connect(JCO.java:3654)

at com.sapportals.connectors.SAPCFConnector.connection.SAPCFConnectorManagedConnection.connectWithJCO(SAPCFConnectorManagedConnection.java:437)

at com.sapportals.connectors.SAPCFConnector.connection.SAPCFConnectorManagedConnection.establishInitialConnection(SAPCFConnectorManagedConnection.java:211)

at com.sapportals.connectors.SAPCFConnector.connection.SAPCFConnectorManagedConnection.init(SAPCFConnectorManagedConnection.java:188)

Sriram2009
Active Contributor
0 Kudos

Hi

Could you refer the SAP Note Error message "com.sap.mw.rfc.api.RfcOptions.checkLogonData"

1883311 - Error when creating a collaboration task

BR

SS

Former Member
0 Kudos

Hi Sriram,

This doesn't work, as we have upgraded the system from 7.0 to 7.31. Post upgrade we are facing this issue, when BI team try to view any Purchase Order in ION report.