on 06-26-2014 2:01 PM
Hi Experts,
Post upgrade of BI Portal (from 7.0 to 7.31), some tabs when clicked shows "Java communication error: An unknow error occured during Portal Communication" & "A nested exception occured. Could not execute the function" & "Could not connect to back-end system" errors
Checked default trace and it shows
"com.sapportals.connector.connection.ConnectionFailedException: Connection Failed: A nested exception occurred. Could not initialize physical connection. Connection Failed: A nested exception occurred. Could not initialize physical connection. Connection Failed: A nested exception occurred. Could not create JCO connection. "
Please Help to solve this.
Thanks,
Preetha Balan
Can you post server0 log here ?
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Hi Dev,
#2.0 #2014 06 30 02:04:36:580#0-700#Warning#/System/Server#
com.sap.ASJ.ses.cf0023#BC-JAS-COR-SES#kernel.sda#C000A7EEAF63000000000004000049FD###com.sap.engine.core.session.Manager########Thread[main,5,main]#Plain##
Could not register com.sap.engine.session.mbeans.ListSessionContextsOpenMBean. Exception is: java.lang.InstantiationException: com.sap.engine.session.mbeans.MonitorSessionsOpenMBean#
#2.0 #2014 06 30 02:05:09:366#0-700#Warning#/System/Server#
#BC-I18-JAV#tc~i18n~cp#C000A7EEAF63000200000000000049FD#11738650000000001##com.sap.i18n.cp.ConvertSimpleBase.Load shortcut failed#####a1dbec26003511e48a86002128280720##0#Service Runner [tc~sec~destinations~provider]#Plain##
Load shortcut failed. RscpInfo: Load shortcut failed.
InCp: 0100 OutCp: 0000
Rscp return code: 2048
Rscp error info:
.------------------------------============----------------------------.
| RSCP - Error |
| Error from: Codepage handling (RSCP) |
| code: 2048 RSCPENOCONV Wanted conversion not available. |
| no shortcut conversion table |
| module: rscpc no: 259 line: 22227 T100: TS012 |
| TSL01: CP9 p3: len=1,data=00 |
| p4: (0100->4102): kind of T1 entry 536870912 |
|----------------------------------------------------------------------|
| Impromptu CCC initialization by |
`----------------------------------------------------------------------'
#
#2.0 #2014 06 30 02:05:09:715#0-700#Warning#/System/Server#
com.sap.ASJ.http.000365#BC-JAS-WEB#http#C000A7EEAF63000300000000000049FD#11738650000000005##com.sap.engine.services.httpserver#####a1db654e003511e48ebf002128280720##0#Service Runner [http]#Plain##
IP address
Reverse Proxy Mappings property inaccuracy. There is no reverse proxy configuration added. Add proxy configurations for your reverse proxy.Otherwise the server will work with default configurations.#
#2.0 #2014 06 30 02:06:19:419#0-700#Error#/System/Server/AccountingService#
#BC-JAS-DPL#tc~bl~accounting_infra~srv#C000A7EEAF63000900000000000049FD#11738650000002121##com.sap.engine.services.accounting#####a1d6ee74003511e4b9a7002128280720##0#Event Processor [tc~bl~accounting_infra~srv]#Plain##
The service [tc~bl~accounting_infra~srv] was notified that [shell] service was started and its interface is [com.sap.engine.services.shell.core.ShellInterfaceImpl@e9f6065].Commands NOT registered.#
#2.0 #2014 06 30 02:07:14:378#0-700#Warning#/System/Server#
#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63001100000000000049FD#11738650000002694##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~DocumentServicesLicenseSupportService]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
error getting ssl flag: null#
#2.0 #2014 06 30 02:07:14:914#0-700#Warning#/System/Server#
#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63000500000003000049FD#11738650000002679##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~DocumentServicesBinaries2]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
error getting ssl flag: null#
#2.0 #2014 06 30 02:07:18:027#0-700#Warning#/System/Server#
#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63001500000000000049FD#11738650000002686##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~XMLFormService]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
error getting ssl flag: null#
#2.0 #2014 06 30 02:07:22:611#0-700#Warning#/System/Server#
#BC-GP#caf~eu~gp~model#C000A7EEAF63000D00000001000049FD#11738650000002776##com.sap.caf.eu.gp.model.registry.Registry####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Event Processor [caf~eu~gp~model]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Object not found in lookup of CallableObjects.
Object not found in lookup of CallableObjects.#
#2.0 #2014 06 30 02:07:28:688#0-700#Warning#/System/Server#
#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63000200000002000049FD#11738650000003017##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~DocumentServicesDestProtoService]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
error getting ssl flag: null#
#2.0 #2014 06 30 02:07:28:715#0-700#Warning#/System/Server#
#BC-SRV-FP#com.adobe~DocumentServicesLicenseSupportService#C000A7EEAF63000E00000004000049FD#11738650000003013##com.adobe.service.logging.Logger####A1D6EE74003511E4B9A7002128280720#a1d6ee74003511e4b9a7002128280720#a1d6ee74003511e4b9a7002128280720#0#Service Runner [com.adobe~PDFManipulation]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
error getting ssl flag: null#
#2.0 #2014 06 30 02:09:16:028#0-700#Warning#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.0005540#BC-JAS-COR-SES#sap.com/sessionmgmt~jco~applib#C000A7EEAF63002100000002000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#35C19778003611E48DBB000000B31E1B#0#Deploy Parallel Start Thread 4#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/sessionmgmt~jco~applib] finished with non-critical warnings for [235] ms on server process [11738650]: #
#2.0 #2014 06 30 02:10:25:666#0-700#Warning#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.0005540#BC-SRV-TXV#sap.com/textverticalization_textapi#C000A7EEAF63002200000000000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#5F42D917003611E4B3E5000000B31E1B#0#Deploy Parallel Start Thread 1#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/textverticalization_textapi] finished with non-critical warnings for [243] ms on server process [11738650]: #
#2.0 #2014 06 30 02:12:04:292#0-700#Error#/System/Server/CTC#
Registration of MBean :ConfigurationExportKMC failed! ###C000A7EEAF63002200000007000049FD#11738650000005292#sap.com/tc~lm~ctc~confs~cpa#com.sap.tc.lm.ctc.confs.cpa.ConfigurationProviderServiceImpl#Guest#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#990E856A003611E4AA18000000B31E1B#0#Deploy Parallel Start Thread 1#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Registration of MBean :ConfigurationExportKMC failed! #
#2.0 #2014 06 30 02:12:12:532#0-700#Warning#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.0005540#BC-XI-IS-WKB#sap.com/com.sap.xi.mdt.soa#C000A7EEAF6300230000000B000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#9B43C84B003611E4B100000000B31E1B#0#Deploy Parallel Start Thread 3#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/com.sap.xi.mdt.soa] finished with non-critical warnings for [6441] ms on server process [11738650]: #
#2.0 #2014 06 30 02:12:16:647#0-700#Warning#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.0005540#BC-NWA-INC-UIF#sap.com/tc~js~nwa~nav_engine~ear#C000A7EEAF63002200000008000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#A107F4A1003611E490A6000000B31E1B#0#Deploy Parallel Start Thread 1#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/tc~js~nwa~nav_engine~ear] finished with non-critical warnings for [882] ms on server process [11738650]: #
#2.0 #2014 06 30 02:13:02:734#0-700#Warning#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.0005540#BC-NWA-SOV#sap.com/tc~lm~itsam~ui~tspreg~app#C000A7EEAF63002300000014000049FD#11738650000000001##com.sap.engine.services.deploy.server.TransactionManager#deploy_service#0##A46AD838003511E4BEF2002128280720#0586502c003611e4c033000000b31e1a#BC7AC6FC003611E4CEC6000000B31E1B#0#Deploy Parallel Start Thread 3#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [sap.com/tc~lm~itsam~ui~tspreg~app] finished with non-critical warnings for [920] ms on server process [11738650]: #
#2.0 #2014 06 30 02:22:00:723#0-700#Error#/System/Server/SLDService#
#BC-CCM-SLD#sld#C000A7EEAF63002C00000000000049FD#11738650000001300##com.sap.sldserv.comm.BridgeCommunicationHTTP####A1D6CC51003511E48EC1002128280720#a1d6cc51003511e48ec1002128280720#a1d6cc51003511e48ec1002128280720#0#Timeout Event Processor, id [1], invocation [0]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Failed to Send Data. Target URL: http://XXXX:50100/sld/ds, Status: 403, Message: Forbidden#
#2.0 #2014 06 30 02:22:00:730#0-700#Error#/System/Server/SLDService#
#BC-CCM-SLD#sld#C000A7EEAF63002C00000002000049FD#11738650000001300##com.sap.sldserv.DataCollector####A1D6CC51003511E48EC1002128280720#a1d6cc51003511e48ec1002128280720#a1d6cc51003511e48ec1002128280720#0#Timeout Event Processor, id [1], invocation [0]#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Timeout processing failed#
#2.0 #2014 06 30 03:31:46:585#0-700#Warning#/System/Server/Services/Deploy#
com.sap.ASJ.dpl_ds.0005540##opentext.com/IM_APPROVAL_PORTAL6_0SP5#C000A7EEAF63004000000016000049FD#11738650000028624##com.sap.engine.services.deploy.server.TransactionManager#Guest#0##8356C9D9003511E4B823002128280720#8356c9d9003511e4b823002128280720#8356c9d9003511e4b823002128280720#0#StartRemoteCommand_b8106921004111e48396000000b31e1b#Plain#com.sap.engine.services.monitor.mbeans.MonitorResourceBundle#
Global [startApp] operation of application [opentext.com/IM_APPROVAL_PORTAL6_0SP5] finished with non-critical warnings for [2331] ms on server process [11738650]: #
Hi Preetha
in the JAVA stack please verify the JCo RFC provider settings (hostname,gateway,user) are correct:
http://<hostname>:<port>/nwa --> configuration --> Infrastructure --> JCo RFC provider : <JAVA_HOSTNAME>_PORTAL_<JAVA_SID>
Also, perform an RFC check in the ABAP stack for HTTP connection:
SM59 --> TCP/IP Connections --> <ABAP_SID>_<JAVA_HOSTNAME>_<JAVA_SID>
ProgramID should be: <JAVA_HOSTNAME>_PORTAL_<JAVA_SID>
Also, perform a network connection test from/to the JAVA app server with telnet:
# telnet <java_hostname> <some_java_port>
If the network allows connection, then it telnet test should result in something like "escape character is ["
Regards
Sem
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Hi
check the portal connection: http://xxxx:port/irj --> System Administration --> System landscape
perform a connection test of system named SAP_BW
Regards
Sem
Hi Preetha
Can you check the technical settings (especially the RFC) of the Destinations in Netweaver Administrator.
http://<host:port>/nwa --> Configuration --> Destinations
Perhaps one of them has the old hostname in it?
Regards
Sem
moved to SAP NetWeaver Application Server, as this is not about the SAP NetWeaver SSO product.
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Hi Samuli,
Thanks for your response!!
Right now we are facing issue in
SAP NetWeaver BI Diagnostics & Support Desk Tool as:
Web Template Validation failed due Java to ABAP communication problem (return code:ERSBOLAP018) Check Connector Connection of System Object in Portal System Landscape -
RED |
Call ABAP->Java for function RSWR_RFC_SERVICE_TEST failed for destination 'XXX' Check the data of the destination in transaction SM59. Check that the target host is running and has registered a program id in the gateway. -
RED |
Call ABAP->Java for function RSRD_MAP_TO_PORTAL_USERS failed for destination 'XXX' Check the data of the destination in transaction SM59. Check that the target host is running and has registered a program id in the gateway.
PROGRAM : RSPOR_SETUP
Status 12: Maintain User Assignment in Portal System failure during call of function module RSWR_RFC_SERVICE_TEST
If any Purchase Order are viewed then we are facing the below issues
Hi Sriram,
I have check all the 3 SAP Notes and it seems that we have maintained correct Message server(FQDN) host and Server port. So the connection test is successful.
Adding to default trace, I see the below issues too
#2.0 #2014 06 22 09:04:13:094#0-700#Error#com.sap.engine.services.accounting#
#BC-JAS-DPL#tc~bl~accounting_infra~srv#C000A7EEAF6100010000000100002069#14599451000002133##com.sap.engine.services.accounting#####abc5c491fa2611e3b8df00212817ec24##0#Event Processor [tc~bl~accounting_infra~srv]#Plain##
The service [tc~bl~accounting_infra~srv] was notified that [shell] service was started and its interface is [com.sap.engine.services.shell.core.ShellInterfaceImpl@2bbcf0fa].Commands NOT registered.#
#2.0 #2014 06 22 09:04:33:679#0-700#Error#com.sap.engine.services.rfcengine#
#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100050000000000002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [3]#Plain##
Failed to create a repository for JCo RFC Provider bundle SAP_PORTAL#
#2.0 #2014 06 22 09:04:33:679#0-700#Error#com.sap.engine.services.rfcengine#
#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100060000000000002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [35]#Plain##
Failed to create a repository for JCo RFC Provider bundle UDC_JDBC#
#2.0 #2014 06 22 09:04:33:698#0-700#Error#com.sap.engine.services.rfcengine#
#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100060000000100002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [35]#Plain##
java.rmi.RemoteException: Failed creating JCo client pool for JCo RFC Provider bundle UDC_JDBC; nested exception is:
com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)#
#2.0 #2014 06 22 09:04:33:698#0-700#Error#com.sap.engine.services.rfcengine#
#BC-MID-CON-JCO#rfcengine#C000A7EEAF6100050000000100002069#14599451000002408##com.sap.engine.services.rfcengine.Bundle.initialize()####ABC5C491FA2611E3B8DF00212817EC24#abc5c491fa2611e3b8df00212817ec24#abc5c491fa2611e3b8df00212817ec24#0#System [3]#Plain##
java.rmi.RemoteException: Failed creating JCo client pool for JCo RFC Provider bundle SAP_PORTAL; nested exception is:
com.sap.mw.jco.JCO$Exception: (103) RFC_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon)#
Hi Balan
Check this SAP Note
Regards
Sriram
Hi Sriram,
Thanks for the response!!
But our dev_jrfc_trace shows the below error
message: Parameter containing a user ID is missing: neither user nor user alias nor external ID nor SSO ticket nor X.509 certificate is specified
Return code: RFC_INVALID_PARAMETER(19)
error group: 101
key: RFC_ERROR_PROGRAM
at com.sap.mw.rfc.api.RfcOptions.checkLogonData(RfcOptions.java:162)
at com.sap.mw.rfc.api.RfcOptions.checkParameters(RfcOptions.java:345)
at com.sap.mw.jco.MiddlewareJRfc$Client.initialize(MiddlewareJRfc.java:1066)
at com.sap.mw.jco.JCO$Client.connect(JCO.java:3654)
at com.sapportals.connectors.SAPCFConnector.connection.SAPCFConnectorManagedConnection.connectWithJCO(SAPCFConnectorManagedConnection.java:437)
at com.sapportals.connectors.SAPCFConnector.connection.SAPCFConnectorManagedConnection.establishInitialConnection(SAPCFConnectorManagedConnection.java:211)
at com.sapportals.connectors.SAPCFConnector.connection.SAPCFConnectorManagedConnection.init(SAPCFConnectorManagedConnection.java:188)
Hi
Could you refer the SAP Note Error message "com.sap.mw.rfc.api.RfcOptions.checkLogonData"
1883311 - Error when creating a collaboration task
BR
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