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Issues after configuring GRCPINW Plugin in GRC System

Former Member
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Hi Experts,

Same situation happened to me also. I am at GRC 10.1 SP3. I configured and tested all my workflow correctly then Customer asked for GRCPINW to be configured in GRC System and after that I ran into problems. I implemented manual steps for event linkages and Tasks as described in the manual and able to submit the request.

  • New/Change Request - The request is correctly sent to the approver but at the approver level, there is no approve button available for him. I check the stage settings which seems to be perfect. The request is stuck. If I go for cancelling the incident, it says that there is error at Line Item.
  • Information Request - I cannot find any systems when add button is clicked to assign any system
  • Super user Request - The FFIDs are not displayed.

I am able to check only these scenarios only right now. Do you have any suggestions where should I check to resolve these issues.

Thanks in Advance,

Rajesh

Accepted Solutions (0)

Answers (1)

Answers (1)

alessandr0
Active Contributor
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Hi Rajesh,

did you also update the SP level accordingly? So that all plug-ins do have the same SP level?

Regards,

Alessandro

alessandr0
Active Contributor
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Former Member
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Thanks for the reply Alessandro.

I am on SP03 and my GRC System settings are as below -

Component      Release            SP- Level 

GRCFND_A      V1100                 0003

GRCPINW         V1100_731        0003

Rajesh