on 06-25-2014 10:11 AM
Hello All
We have Implemented ChaRM in SolMan 7.1 SP10
Have created the Project and activated Charm with required DEV/QA/PRD logical component and before creating the Maintenance cycle, we did a check in the project which showed all green..
We are able to create a request for Change and go till the approval, when we try to change the status to release for development, it is throwing the below error and not letting us go further.
We have checked the MC phase, and it is in phase Dev with release.
Project is in IN PROCESS state.
IBASE and Component details are correct.
Tried to put back to Validation and re tried for Development and this did not work.
Until unless change document created successfully, we cannot go ahead even though MC phase is in DEV with release.
I have seen few blogs and I have checked below steps
system roles in SMSY
Landscape system info
Changed MC phase to DEV with release
Strange why it is not allowing to create change document ???
Please assist
Thanks
Sateesh.
Hello,
Three consistency checks are performed when you choose action "release for development" (resulting in the SMCR's status "being implemented"):
In case any of these checks fails, the SMCR's status returns to "approved".
These same consistency check are also checked when the SMCR status is set to "approved". The behavior for a failed check, however, is different in this case. Just a warning message is shown on the top of the screen and the "approved" status can be set.
Question 1: When you set the SMCR to "approved", those warnings are shown too?
Perhaps there is something wrong with the assigned project.
Check if the assigned logical component has the correct systems/clients.
Check if the transport tracks between the systems listed in the logical component are working.
Question 2: When you assign the scope (change type, in your case, Normal Change), some system data from the production system defined in the logical component are automatically filled (System, Client, Configuration Item, etc). Is this happening?
Regards,
Daniel
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Hi Daniel,
I have created new project with all details but issues persists.
Below are the answers for your question
Answer 1: looks ok
Answer 2: No, in scope when I check I can see client 000,001,066 and 500 only for development. Client 600 and 700 are local client copies are not visible in configuration items
Note: I have created local client copies with in solution manager and used 500 as DEV,600 as QA and 700 as PRD.
Thanks
Sateesh.
Hello Sateesh,
If you only have one logical component in your project (so SD1500-600-700), then when you have added the project on the request for change, when you add a change document in the Scope (such as normal change), the field "component" should fill automatically with the production system SD1-700.
In your screenshot I see that no entry exists in your "search object/product" for SD1-700.
As Daniel mentioned above, these should exist, so indeed generate all installed bases (transaction IB_GEN, then check if they appear in IB52). Creating a new project may not even be necessary after these ibases exist.
Kr,
Joyca
Hi,
Yes it is strange.
Referred below note but no luck
1946424 - Change document not created from Request for Change
Now I see project status is in being implemented mode but no change document ID are created successfully.
Thanks
Sateesh.
Well, if the Note you mentioned did not contain a solution (both the copy control and the authorizations issue?), then I'm also out of ideas...
So you already tried with a completely new request for change and still have the same issue?
You did implement the Central Correction notes during SOLMAN_SETUP (note 1860446 for ChaRM SP10)? No inactive objects (can be checked in tx SE80)?
And if you go in the WebUI to the workcenter for Change Request Mgmt, and click in the Create-box on Create - Normal Change directly, does that work?
Kr,
Joyca
Yes bit strange, I have tried with a new request for change and everything looks fine except generation of normal document ID automatically. I checked in SE80 and I found few inactive objects but those are more off BPM HANA objects. I can create normal change, urgent change directly and it works fine.
Raised with SAP for now may be it can be a bug:) you never know and even while starting Tcode crm_ui initially, I have experienced issue and this is due to bug in SP10 and below note will fix the bug
1971214 – syntax error CL_BT_APPRO_APPROVALSTEPE_IMPLCP
You never know:)
Thanks
Sateesh.
Hello Sateesh,
I also have Z-version of ChaRM transaction types running on SM 7.1 SP10 and it works fine.
During the configuration of ChaRM using SOLMAN_SETUP, some ch_* IDs are created with some ZSAP* roles which can be used as template for "real" IDs.
In case you are using those ZSAP* roles for tests, please notice that there are some authorization objects which makes reference to the transaction types. By default, the referenced transaction types are the standard ones. When using the Z-version of the transaction types, you need to review the roles and replace the standard transaction types to its Z-version.
Regards,
Daniel
Hi Joyca/Daniel,
Issue is fixed now. ZMCR_APPROVED_SYSTEMS ACTION definition of ZMCR_ACTIONgot corrupted as below. Deletion and Re-creation of below done the trick
Thanks
Sateesh.
Conditions of action ZMCR_APPROVED_SYSTEMS and in SPPFCADM =>
Conditions...
Created on 05.06.2014 at 12:17:20
Changed on 02.08.2011 at 12:30:16
So "Created on" is newer than "Changed on". It seems that somehow the
condition definition for this action ZMCR_APPROVED_SYSTEMS got
corrupted.
Hi,
Wow, I never would have guessed that.
I did have something like that before though.
I got a freeze when creating a ZMCR (so even before the whole approval thing).
I still have a note of it. Now that you mention it, I never did notice that the "created on" was newer than the "changed on"! I just saw it was red. I couldn't even delete the red condition, I got a dump then. In the homescreen of tx SPPFCADM there are some options for "clean up inconsistencies". I ran those reports and they cleaned up the incorrect conditions and fixed it.
Anyway thanks for sharing the solution!
And good luck with the rest of ChaRM now that you can continue your flow
Kr,
Joyca
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Hi All,
Except Normal change and Urgent changes rest is working fine. I have setup multiple clients with solution manager as DEV 500 CLIENT, QA 600 CLIENT and PRD 700 client for demo purposes.
Thats the only difference I see apart from regular systems.
Thanks
Sateesh.
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