on 06-24-2014 2:24 PM
Hi All,
Need help.
I am creating a few visualization using SQL Dataset. The underlying repository is Oracle database. When I am trying to save the visualization and stories everything on Lumira Cloud, I get below error:
I have valid Lumira Cloud Account as well. Registered email id is purnima.rai@tcs.com. Am I missing anything here?
I am also not able to save my .lums file locally. I get another error saying:
Please help.
Best Regards,
Purnima
Purnima,
There seems to be an issue with the SAP ID service this morning (which Lumira Cloud uses)
I can log on to Lumira Cloud if my certificate from SMP is installed on the browser
But I can't logon to Lumira Cloud or SCN on a browser where the certificate is not installed.
Could you try logging on to Lumira Cloud using a browser where the certificate is installed?
Tammy
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Hi,
as for your connectivity to cloud. Please, make sure you have the right email and password as well as the right proxy settings under File -> Preferences -> Network.
To check for your password. It is the same password as your SCN account, if you don't happen to know it because you use your certificate on the browser, then you can try this.
Once the password is reset you can use the new password from SAP Lumira desktop.
I hope this helps,
Christina
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