Rendering problem for specific user

[joao_sousa2]

I'm having a rendering problem for a specific user in a webdynrpo. It's not authorizations related since an equal user doesn't have problems, and I tried the same user on another computer (one where it works) and I get the same problem for only this user. Other users work on both computers just fine.

Any ideas? is there any way to delete server cookies, cache or whatever?

[former_member183069 · Accepted solution]

Hi Joao,

The reason  for the issues may be one of the following:

The IE browser version differs from one system to others.

The browser may not support some components, so try with different browser.

[joao_sousa2 · Accepted solution]

Like I said:

Other users work on both computers just fine.

So it can't be client related.

[former_member183069 · Accepted solution]

ok So the other possibility is the visibility may be changed based on condition like user type,

or some other data dynamically. check the binding of visibility to the element which is not rendering if it is static we need to check other possibility.

If it is dynamic( bind to some node or attribute) then check the data for which condition it is enabled.

[joao_sousa2 · Accepted solution]

There is a table that doesn't appear for this user, and the visibility isn't binded. Users with exactly the same profile don't have this problem. I copied the user, and the copy doesn't have the same problem.

[ramakrishnappa · Accepted solution]

Hi Joao,

I suspect there are user settings made for the current application.

Please refer my answer to check if any user settings made and delete the same.

Hope this helps you.

Regards,

Rama

[joao_sousa2 · Accepted solution]

Yep, that's probably it. I deleted the personalization and I'm waiting for him to get back to me.

[former_member193460]

Hi Joao,

     As Rama suggested, there might be some user settings impacting for the user.

you can find a video of personalization concept explained by thomas jung.

Thanks & Regards,

Tashi