Print Dialog box issue When trying to set number of copies for print

[Former Member]

Hi Experts,

I am facing a strange issue which i never faced. The problem is, For particular output types (Lets assume ZRD3 &ZRD9), the no of copies to be printed is 4 but instead of having a single print dialog box with no. of copies = 4, the user is getting 4 print dialog boxes with no. of copies = 1.  So I am even confused where the problem is started. Highly appreciated if you give some ideas to solve this. Many thanks in advance.

[Florian]

Hi Kavi,

just have a look into the driver-program. I'm pretty sure someone has programmed a loop.

IF it is a NAST-driver program, check if your specific user has a printer SU03. That sounds a lot like this mistake

~Florian

[jie]

Hi kavi,

Could you pls check if you use the same program in the problem output types and the normal
output types?Are you using the sap standard program or customized program?

Best regards

Jie Bai