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Error in Managed system configuration.

AnilBurlagadda
Explorer
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Hi Folks,

In Solman 7.1 i am configuring my Java system in managed system configuration on the last phase of configuration which is "Check Configuration" i got the below error...

Can any one guide me on this....

I installed the Diagnostic agent as well as willy inter scope.

Regards,

Anil.

Accepted Solutions (0)

Answers (2)

Answers (2)

v_veeramalla
Active Participant
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check the note which describes your problem

1776959 - Solution Manager 7.1 Manged System configuration. Error: Timezone from managed system coul...

Resolution

  1. Open the instance.properties file of the J2EE Engine on the managed system
  2. Locate the parameter "-Duser.timezone=" and its value
  3. If the -Duser.timezone is not set the JVM uses GMT

Set the -Duser.timezone parameter in the JVM of the SMD Agent. If there was no "-Duser.timezone in the J2EE's instance.properties file use the timezone that was indicated in the error message e.g. GMT+01:00 (from the above error message, this might differ on your environment) To do this:

  1. Locate the smd.properties file (for newer agents the files is called: smdagent.properties)
    The path is: .../usr/sap/<DiagnosticAgentSID>/SMDA<SYSNumber>/SMDAgent/smdagent.properties

    The -Duser.timezone= parameter of the Diagnostics Agent and the SAP J2EE engine need to be set to the same timezone. That means the string needs to be the same for both parameters
    e.g.
    If the -Duser.timezone= parameter of the J2EE engine is set to -Duser.timezone="GMT+01:00"
    set the Diagnostics Agent parameter to:
    smdagent.javaParameters=-DP4ClassLoad=P4Connection -Xmx256m -Xms256m -Duser.timezone="GMT+01:00"
  2. Restart the Agent
  3. Re-run the "Configuration Check" in the "Managed System Configuration"

Please make sure that the time zone configuration is correct according to the SAP recommendations: http://wiki.sdn.sap.com/wiki/display/Basis/Timezone+changes+best+practices

AnilBurlagadda
Explorer
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Hi Venkat,

I kept the parameters but still the problem persists...

smdagent.javaParameters=-DP4ClassLoad=P4Connection -Xmx256m -Xms256m -XX:MaxPermSize=128m -Duser.timezone="GMT-05:00"

-Duser.timezone="GMT-05:00"

One thing as per you note it is for Europe/Berlin but mine is America/New York that's the reason i kept the "GMT-05:00".

Regards,

Anil.

v_veeramalla
Active Participant
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Have you restarted the agent including sapstartsrv process ?

AnilBurlagadda
Explorer
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Hi Venkat,

Yes...i restarted the agent and then only i checked at Managed system configuration.

Anil.

v_veeramalla
Active Participant
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Also have look at the note

1691348 - Managed Systems Configuration fails with INTERNAL ERROR: An unexpected error occured.

. Open file instance.properties of the managed J2EE Engine2. Verify if parameter "-Duser.timezone=" is set3. Open file smd.properties in the Diagnostics Agent's JVM4. Make sure that the same parameter is set with the same value here

AnilBurlagadda
Explorer
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Hi Venkat,

As per the note i didn't have the smd.properities in my file system.

The above mentioned files only i have.

Anil.

Former Member
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I think the file name is wrong for the current SMD Agent release. Take

/usr/sap/SMD/SMDA<nn>/SMDAgent/smdagent.properties.

tanmeya_mohan
Active Participant
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Hi Anil,

Please check if correct timezone settings are maintained in transaction STZAC.

Best Regards,

Tanmeya

AnilBurlagadda
Explorer
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Hi Mohan,

I checked the time-zones in Solman as well as my Java system both are same.

Regards,

Anil

tanmeya_mohan
Active Participant
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Hi Anil,

It is not about the timezones maintained for SolMan & Java systems.

The timezone used must be same on SAP level & OS level.

New SAP installations have timezone CET maintained at SAP level irrespective of timezone maintained at OS level.

Best Regards,

Tanmeya

AnilBurlagadda
Explorer
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Hi,

At O/S level as well as SAP level maintained the same time zone EST.

Anil.