on 06-18-2014 11:03 AM
Hello Gurus,
We are at SAP SOLUTION MANAGER 7.1 ,ST 710 07 and have charm configured and operational.
we need to configure email functionality for change in charm status .
So need your help and guidance tu understand the scope such as
1.whom we can send mail
2.content of mail alerts
3.pre-requisites if any
and standard documents that could help me configure the same.
Thanks
Prasanjeet
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Thanks Tanmeya,
for your quick reply i guess above link is regarding Service Desk E-Mail Functionality
can we have some help for charm .(As i am doing it for first time)
Regards
Prasanjeet
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