JSPM - Cannot initialize application data

[former_member182034]

Dear All,

I am getting below issue when i am trying to run JSPM.

Connecting to SDM Server on host SOLMAN01, port 50018...
You can find additional information in SDM log file 
If SDM has performed no action, this file does not exist.
Retrieval of SDM substitution variables has finished.
Checking status of instance 0 on host SOLMAN01..

Exception has occurred during the execution of the phase
Cannot find instance with instance number 0 on host SOLMAN01 in the cluster.
Could not determine if instance 00 on host SOLMAN01 is running.
Cannot initialize application data.
Phase JSPM/JSPMPhases/JSPM_MAIN has been completed.

I have search a lot & checked this note 1600846 but still facing same issue. Your help will be appreciated.

Regards,

[v_veeramalla]

Have you tried below parameter change and restart ??

service/protectedwebmethods = DEFAULT

//Venkat V

[divyanshu_srivastava3]

Hi Jamil,

What are you trying to do and can you please upload the log files.

Regards,

Divyanshu

[former_member182034]

dear,

I want to update the java patches via jspm.

I have shared the main content of jspm's log. If you still required more log then mention the log name.

Regards,

[divyanshu_srivastava3]

Hi Jamil,

As you know, we all look for last few longs in /usr/sap/<SID>/<instance#>/j2ee/JSPM/log/<time_stamp>/

Regards,

Divyanshu

[former_member182034]

hi Divyanshu,

first i shared main log. now sharing more logs. please find attached.

Trouble Ticket Report
Java Support Package Manager for SAP NetWeaver'04s
SID................: SOL
Hostname...........: SOLMAN01
Install directory..: F:/usr/sap/SOL
Database...........: Microsoft SQL Server
Operating System...: $(/J2EE/StandardSystem/CentralInstance/J2EEEngineInstanceHost/OpSysType)
JDK version........: 1.4.2_30 Sun Microsystems Inc.
JSPM version.......: 7.02.11.1.1
System release.....: 700
ABAP stack present.: true
The execution ended in error.
Cannot initialize application data.
Could not determine if instance 00 on host SOLMAN01 is running.
Cannot find instance with instance number 0 on host SOLMAN01 in the cluster.


More information can be found in the log file F:\usr\sap\SOL\DVEBMGS00\j2ee\JSPM\log\log_2014_06_17_14_07_00\JSPM_MAIN_1_01.LOG.
Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:
com.sap.sdt.jspm.phases.PhaseTypeJSPM
com.sap.sdt.jspm.gui.JspmUiException
Cannot initialize application data.
JSPM_MAIN
JSPMPhases
Java Support Package Manager

I update latest jspm but faced same error. Please check other attached logs.

JSPM_MAIN_1_01.txt.zip

DIALOG.LOG.txt.zip

SAPJup.LOG.txt.zip

[Former Member]

At first check the state of your AS Java instance. Is it up and running?

[former_member182034]

hi Roman,

thanks for Reply.

yes, mmc is green....  check the attachment and also above the logs

Regards,

[divyanshu_srivastava3]

Hi Abdul,

Use sapcontrol to determine the status of the system.

use these commonds to check the following status:

sapcontrol -nr 00 -function J2EEGetProcessList

sapcontrol -nr 00 -function GetProcessList

sapcontrol -nr 00 -function GetSystemInstanceList

sapcontrol -nr 00 -function ParameterValue SAPLOCALHOST

IF any of them is grey or non-green, then we have some issue with the running system

Regards,

Divyanshu

[divyanshu_srivastava3]

I think your system is not using /proc file system.

Get it mounted.

Regards,

Divyanshu

[former_member182034]

Dear Div,

The result of sapcontrol is showing Ok and Green, Please check attached file.

Regards,

sapcontrol.txt.zip

[divyanshu_srivastava3]

As far as I have seen, now the one possible issue could be with startsrv service. You may have to restart this on all nodes. Also, check the profiles as they are used in clustered environment. May be JSPM is not getting them in profile directory as they might be on some other host.

[divyanshu_srivastava3]

Check your instance profile for hostname value as detection of instance takes place using SAPCONTROL web service API. Now, may be as OS level your hostname name has redirected so somewhere else in etc/home.

Make sure that the local /etc/hosts defines the localhost as follows:

127.0.0.1       localhost

also check sap note for 1401712 and 2013568

[Former Member]

Please attach dev_ms from SCS instance.

[former_member182034]

hi Roman,

please find attached file dev_ms while there is also exist dev_ms.old in SCS01's work directory.

Regards,

dev_ms.txt.zip