Technical monitoring system status is showing grey

[Former Member]

Hello experts,

I have sucessfully configured Managed system and techincal monitoring for one your system.

But i am nto able to see alerts and system staus is Grey for all the tabs.

Attached is the screen shot of system SBI which newly configured.

Please let me know which action is required to resolve this error. Your response is higly appreciated.

Thanks and Regrads

Ravi Pandey

[divyanshu_srivastava3 · Accepted solution]

Hi Ravi,

Please check this note.

1819848 - All metrics are grey in Technical Monitoring

2016745 - Grey metrics information required for analysis in technical monitoring with SAP Solution M...

Also execute TCODE MAI_TOOLS on solman and refer SAP Note 2016745 for more info on inputs.

Regards,

Divyanshu

[Former Member · Accepted solution]

Thanks a lot Divyanshu.

The Note 1819848 - All metrics are grey in Technical Monitoring help me to resolve the issue.

Now the alerts are coming and metrics are showing the correct status.

[Former Member]

Dear Ravi,

Could you check SAP Soluiotn Manager Administration->Infrastructure->Framework->Alerting Framework? Do you have any extractors in yellow or red status?

With best regards,

Alexander