SAP FIORI SRM APPS Issue - not getting launched

[apoorva_singh]

Hi,

We are using embedded deployment for FIORI where Gateway components are installed on the SRM system:

System Components:

SAP_BASIS	731	0007	SAPKB73107
SAP_ABA	731	0007	SAPKA73107
PI_BASIS	731	0007	SAPK-73107INPIBASIS
ST-PI	2008_1_700	0008	SAPKITLRD8
BI_CONT	747	0004	SAPK-74704INBICONT
GW_CORE	200	0008	SAPK-20008INGWCORE
IW_BEP	200	0008	SAPK-20008INIWBEP
SAP_BW	731	0007	SAPKW73107
UI2_700	100	0008	SAPK-10008INUI2700
UI2_701	100	0008	SAPK-10008INUI2701
UI2_702	100	0008	SAPK-10008INUI2702
UI2_731	100	0008	SAPK-10008INUI2731
UI2_FND	100	0008	SAPK-10008INUI2FND
UI2_SRVC	100	0008	SAPK-10008INUI2SRVC
UISAPUI5	100	0008	SAPK-10008INUISAPUI5
UI_INFRA	100	0008	SAPK-10008INUIINFRA
GRCPINW	V1000_731	0004	SAPK-10504INGRCPINW
IW_FND	250	0008	SAPK-25008INIWFND
IW_PGW	100	0005	SAPK-10005INIWPGW
MDG_FND	731	0007	SAPK-73107INMDGFND
SAP_AP	700	0029	SAPKNA7029
SAP_BS_FND	731	0007	SAPK-73107INSAPBSFND
WEBCUIF	731	0007	SAPK-73107INWEBCUIF
MDM_TECH	710_700	0009	SAPK-70009INMDMTECH
SRM_PLUS	702	0006	SAPK-70206INSRMPLUS
SRM_SERVER	702	0007	SAPK-70207INSRMSRV
GBSRM001	700	0012	SAPK-70012INGBSRM001
SRMNXP01	100	0004	SAPK-10004INSRMNXP01
UISRA002	100	0004	SAPK-10004INUISRA002
UISRA008	100	0004	SAPK-10004INUISRA008
UISRA010	100	0004	SAPK-10004INUISRA010
UISRA011	100	0004	SAPK-10004INUISRA011
UISRA014	100	0002	SAPK-10002INUISRA014
UISRM001	100	0005	SAPK-10005INUISRM001
UIX01SRM	100	0002	SAPK-10002INUIX01SRM
ST-A/PI	01Q_731	0002	SAPKITAB9L
TJCASC	ASC_3_SRM7	0000	-

The issue is none of the SRM apps are getting launched. We are trying to deploy Approve Shopping Cart, Track Shopping Cart and My Shopping Cart.

System Alias: Screen-print is attached.

Approve Shopping Cart: Screen-print is attached.

My Shopping Cart: Screen-print is attached

Gateway error log does not show anything.

Thanks & regards,

Amit

Tags edited by: Michael Appleby

[masa_139]

Hi Amit,

Please take a look troubleshooting steps.

• SAP Fiori LL17 - SAP Fiori launchpad troubleshooting
• 1957334 - Corrections for SAP NetWeaver UI Add-On 1.0 SP08
• 1942166 - Problems with CHIP-XML in Pagebuilder Service

Regards, Masa

SAP Customer Experience Group - CEG

[apoorva_singh]

Hi Masa,

Thanks for the reply.

We have already checked those notes and all of them are already implemented in the system.

The launchpage/launchpad works fine. It's only when you click on the tiles that nothing happens.

In Gateway client the the status code is HTTP OK 200 and there are no errors in the log as well.

Thanks & regards,

Amit

[masa_139]

Hi Amit,

Next step is finding out the last OData call and the response. Please paste the last OData call and the response. Let's focus on the app Approve Shopping Cart.

SAP Fiori LL11 - Consultants should know about OData troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

[apoorva_singh]

Thanks Masa.

We were finally able to get the apps up and running. It was all authorization issues related to objects /UI2/CHIP and now everything looks fine.

However when we launch the app Approve SHopping Cart, this goes in an indefinite loop with an error in UI: “Uncaught TypeError: Cannot read property 'indexOf' of undefined”.

UI version is 1.20.8, the latest one with the hot fix.

It is same in all the browsers. Debugging did not help much as there was no exception raised on the abap side. We are getting HTTP 200 OK in /IWFND/GW_CLIENT as well.

I am attaching the screenshot as well.

Thanks & regards,

Amit

[masa_139]

Hi Amit,

What is the last OData URI and the response?

Regards, Masa

SAP Customer Experience Group - CEG