BPMon - File monitoring issue

[Former Member]

Hi,

I have configured file monitoring (pattern non-xml) on one interface. Validation Check is Green (file was found) but I can't get any alert (alert stays Grey).

I tested direct collection or via background job: no change.

On my Solman:

- DSWP_BPM_ALERTS is NOT showing any BOFIL* alerttype nor my MonID

- DSWP_BPM_TIMESCH is well indicating collections are due

- CCMS is well showing my MonID but stays grey

- SM_SIDCLNTxxx_READ is working fine

On my Managed System:

- SM37: bpm_data_collection is well indicating my MonID collection was triggered

- SE38: /SSF/PTABBROWSER (Relid TC, ProjectID EXS, focus on "I" results) is empty (00000)

- SU56: SM_SID user (read RFC) is granted the correct permissions according to troubleshooting docu.

I wonder whether I can check somewhere on the managed system the results of the data collection (result table ? CCMS ?)

ST-A/PI is 01Q SP1.

Thanks in advance for your help !

[Former Member]

Hi Rémi,

I recently experienced the same situation and engaged OSS after going through similar troubleshooting steps, so maybe the same solution will work for you.

With Solution Manager SP10, BPMon uses the TMW RFC destination (if defined) rather than the read RFC destination (which I missed when reviewing note 784752).

Can you check the authorizations on SMTM<SID> in the managed system? I suspect it doesn't have the necessary S_CTS_ADMI authorization object.

Hope that helps.

Tyson

[Former Member]

Hi,

We also experience the same issue and it got resolved after rasing OSS.

Make sure the READ RFC and TMW RFC users have required authorizations

Also check that the file directory is mentioned in transaction code AL11.

BR

Kavita Meswani