Error in sender communication channel.

[Former Member]

Hi,

Received error in Communication channel monitoring.

But the error disappeared after a few minutes.

Checked Logs and Traces in Nwa.........Error found was:

Sender channel: directory does not exist.

A similar error had occurred for other communication channels too during the same time frame

around 5mins after this error occurred.

But later the interface ran successfully without any errors. No changes were made.

Kindly suggest the cause of this error.

Thanks & Regards,

Vinit Deshmukh.

[Former Member]

Hi Vinit,

This has happend to me on multiple clients. The cause was because of the network dropping suddenly or the connection that was bad.

The channel cannot find the directory because the connection has been lost and needs to be fixed before it can find it.

That was our root cause. Hope this helps.

Regards,

Jannus Botha

[vishal1889]

Hi Vinit

Are you using NFS protocol in your communication channel?

If yes then this error can occur if the directory which is being polled by your channel gets un-mounted.

As your basis guy to check if there was any issues with the directory.

Regards

VJ

[former_member190624]

Hi Vinit,

Did you checked with FTP hosting team regarding this error , please provide above logs to FTP Admin and check any changes were done on FTP side around the time error occurred.

Thanks

Hari.