on 06-06-2014 1:39 PM
Hi Gurus,
I have to prepare a questionnaire of SAP SD.
Generally first we should know the business first and then we have to ask the question based on the processes.
Here I have to prepare the questionnaire first, So what are the question I can ask to business. Please help
Thank You
It is very tough to list out here, unless we know the nature of business. Based on your past experience only, you need to list out.
May be you can add couple of SD related questions as under:-
Like this, we keep on adding but atleast, you should know in which area, they operate their business based on which, you can add more questions.
G. Lakshmipathi
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Hi Mayri,
Just adding to the above answers you can ask prescise questionaire
you can list down Sales Process and so that client can select the appropriate one
Organisational Structures
Company codes
No of Sales Org
No of Sales Office
No of Plants
Current Product list
Do they maintain any product catalogs
Do they maintain any product characteristics
Material Master
Types of Sales
Make to Order
Make to Stock
In case of Make to Order - costing done at order level or material level
Factory sales
Dearler Sales/Retail Sales
Sample Sales
Export
Deemed Export (India)
Stock transfer
Inter company Stock transfer
Inter company Sales
Customer Return process
FOC Orders
Service Orders
Special Business process
Third party Sales
Consignment Sales
How material avilability takes place on thier legacy system
How order fulfillment takes place
How Routes are mapped in current system
How pricing is mapped in the current system
How taxes and Excise mapped in the system(Excise for India)
Do they have Commissions or discount or Rebates
Best Regards
Sunil Nair
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Mayrl,
From your post, it looks like the very beginning of "requirement gathering". At this stage, the questionnaire should have broad, with open questions. Subsequent questionnaires, meetings with go in to more detail - step by step.
1. What is the business? manufacturing goods, service, trading etc.
2. In what countries is this business?
3. What are the main business processes?
You can look to group these processes in terms of Sales to customers, Non-sales processes
4. What products do they sell?
Not much detail - your aim is to get the important groups of material
Are these expensive or inexpensive?
5. Who and how many customers?
In summary, for this interaction with the client, your objective is to get basic idea about 3 things -
- Business processes (that later will manifest in to process design - sales doc types etc. etc.)
- Master data (material and customer master data)
- Basic functions (output, text, credit, partner, availability check, TOR etc. etc.)
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Mayrl,
When you make the questionnaire, please do paste it here. It would benefit.
TW
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