Problem during installing a new SAP ABAP system

[symon_braunbaer]

Dear experts,

we are installing a brand new system, but we are facing a VERY strange error:

ERROR

2014-06-05 17:12:25.974 [sixxcstepexecute.cpp:896]

FCO-00011  The step StartListener with step key |NW_ABAP_DB|ind|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_OraDBCheck|ind|ind|ind|ind|ora|0|NW_OraDBMain|ind|ind|ind|ind|main|0|NW_OraDBStd|ind|ind|ind|ind|std|0|NW_OraClient|ind|ind|ind|ind|client|0|NW_OraNetworkSrv|ind|ind|ind|ind|server|0|StartListener was executed with status ERROR ( Last error reported by the step: Execution of the command "/oracle/<SID>/112_64/bin/lsnrctl stop LISTENER" finished with status TST_ERROR.).

There is a log file of the lsnrctl utility, here it is:

orae07> ls -la lsnrctl.log

-rw-r-----   1 root

sapinst

83 Jun  5 17:12 lsnrctl.log

orae07> cat lsnrctl.log

ld.so.1: lsnrctl: fatal: libclntsh.so.11.1: open failed: No such file or directory

The listener start and stop commands themselves work perfectly under the ora<SID> user: lsnrctl start and lsnrctl stop.

Please kindly advise on how to solve that unpleasant situation! Many many thanks in advance!

[former_member188883 · Accepted solution]

Hi Symon,

It looks to be issue with Oracle instant client setup and configuration

Please refer SAP note to perform Oracle instant client setup

819829

Oracle Instant Client Installation and Configuration on Unix

Once this is done, stop listener and start it again.

Then resume with installation.

Hope this helps.

Regards,

Deepak Kori

[symon_braunbaer · Accepted solution]

Hi Deepak,

thanks a lot for the reply. I've checked the note and everything is fine, library paths, links, client version, operating directories...

[Reagan · Accepted solution]

Can you supply the output of the env command ?

Also make sure the file is having the right permissions.

Regards

RB

[symon_braunbaer · Accepted solution]

Hello Reagan,

everything was looking fine, I compared with other systems.

The /oracle/client directory was owned by root, which looks weird, but on other systems it is owned by root as well.

So I have cancelled SWPM, I cleaned up the system completely, especially focusing on the /oracle filesystem and in the end, the system installed correctly and is up and running now! So, this is the solution...

Thanks to all of you anyway!

[former_member185239]

Hi Symon,

Checked the environment variable under the orasid and sidadm.

TST_ERROR is related to the environment variable. Checked the permission of dbenv.csh/ksh and sapenv.sh/csh

Also check the shell of the system.

With Regards

Ashutosh Chaturvedi

[Former Member]

Yes,

As said by Deepak, issue seems with your Oracle client configuration.

Softlink is not working as expected here.

Regards,

Nick Loy

[ImtiazKaredia]

Hi,

As your command are working, can you do "which lsnrctl" to see where it is called from.

Is your instant client 11.2?

Thanks

Imtiaz

[symon_braunbaer]

Hello Imtiaz,

which lsnrctl

/oracle/<SID>/112_64/bin/lsnrctl

./genezi -v

Client Shared Library 64-bit - 11.2.0.3.0

System name:    SunOS

Release:        5.10

Version:        Generic_150401-11

Machine:        i86pc

Operating in ORACLE_HOME environment.

Small timezone file = /oracle/<SID>/112_64/oracore/zoneinfo/timezone_14.dat

Large timezone file = /oracle/<SID>/112_64/oracore/zoneinfo/timezlrg_14.dat