on 06-05-2014 10:09 AM
Hi My client have done the normal process of SO-DEL-INV & also the accounting document is cleared. The client latter on cancld the invoice & have also done ret. goods del., however the delivery is still appearing in MD04. Can some one please advice even after canclg the invoice & doing ret del.what could be the reason for the deliveru to appear in MD04. Thanks in advance
Dear Ramesh:
If I undestand correctly, you canceled the invoice (VF11) and later cancel the Post goods receipt (VL09).
If is true, the delivery document is created and will be in MD04, so is necessary to erease the Outbound delivery document (VL02N), and will dissapear from stock requirements list.
When you erease the outbound delivery the sales order will appear in MD04. So if is necessary enter a reason of rejection to the sales order in VA02.
Check it and revert.
Antonio Martinez
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Execute report SDRQCR21 and see if this report removes the delivery.
If the report removes the delivery, then you can be sure there is an inconsistency on the system. Such an inconsistency would usually be caused by a user exit. However, there is a releatively recent bug (corrected by sap note 1909466) that also causes the same inconsistency.
If the delivery is not picked up by report SDRQCR21, then sounds like it is not an inconsistency. In this case, would you be able to post screenshots of the entire process?
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Hi Ramesh,
Please check on whether all the products in the delivery document are delivered to the customer.
Regards
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