Common technical roles in different business roles in BRM & ARM

[Former Member]

Hi Gurus ,

Some help please .

We have the following situation with BRM & ARM role provisioning .

In BRM we have for example two business roles setup (B1 & B2). We have in these two business roles a common technical role .

1. E.g. B1 (has role T1 ,T2 )  , while B2 (has roles T1 & T3) .

in our example an user already has role B1 (with T1 & T2) assigned. The user then needs access to role B2 as well .

Since role T1 is common in both business roles  , When an user does an request , ARM then send them a notification saying that an duplicate role exist within the request. (which they have to remove before continuing) . This is confusing the some users .

My question is as follows. Is there a way to for the user to process the request without having the warning displayed & without having the duplicate technical role assigned ?

So essentially , they will get access to business role B1 & B2 (but technical role T1 will not be assigned twice) ?

Your help is greatly appreciated .

Regards,

AJ

[mamoonr]

Hi AJ,

Could you share the notification message that  ARM generates.And what about role T1 assignment.

Is it assigned two time in user profle?

Thanks,

Mamoon