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ST22 timeout for all LC related transactions LIVE cache start stop working from LC10

kishore_kumar59
Participant
0 Kudos

Hi Team

we are a getting a  ST22 timeout for all LC related transactions  LIVE cache start stop working from LC10

LC version 7.9

OS AIX

SAP SCM 7

SDBVERIFY giving the following error

Checking package Redist Python

Checking package Loader

Checking package ODBC

Checking package Messages

Checking package JDBC

Checking package DB Analyzer

ERR: Failed

ERR: Checking installation "Legacy" failed

ERR: Group of directory /sapdb/data/config/install changed [0 =>


sdbregview -l is showing good.


any idea what might went wrong.


trying to use sdbverify -repair_permissions , but not sure about the exact syntax to use.


and it is not related to timeout parameter, we tested with different timeout values, but still the same error.

thanks

Kishore Ch






Accepted Solutions (1)

Accepted Solutions (1)

former_member229109
Active Contributor
0 Kudos

HEllo Kishore Ch,

1. Did you run SDBVERIFY as root user?

   Please update with output:

sdbregview -l

dbmcli db_enum

dbmcli inst_enum

df -k

   What error you got to restart the liveCache?

   What error did you see in knlmsg message?

 

    Did you get LOG FULL issue?

2. Did you already create the SAP message to BC-DB-LVC to get SAP support?

Regards, Natalia Khlopina

kishore_kumar59
Participant
0 Kudos

Hi Natalia

Thanks for your update, yes have created a message with SAP and SAP suggested to increase the CacheMemorySize for Live Cache, that fixed the issue.

its working now after increasing the CacheMemorySize values.

but am not sure what if i dont have enough memory available to increase the CacheMemorySize in future.

Thanks

Kishore Ch

former_member229109
Active Contributor
0 Kudos

Hello Kishore,

you could check the sizing of the liveCache data.

* Report  /SAPAPO/TS_LCM_REORG_SNP has checks  of the SNP planning areas for superfluous objects.

* Delete old/temporary APO data.

* /SAPAPO/TS_LCM_REORG report checked TS superfluous objects.

If you didn't create the planning versions, copy of planning versions & data load to liveCache, then create the SAP message to check your system on the question of the dataarea usage.

If you have the long running APO transactions => performance of the SCM system has to be checked.

If you have the bottleneck in liveCache & could not solve the case by yourself => create the SAP message to BC-DB-LVC and get SAP support.

Best regards, Natalia Khlopina

Answers (0)