CRM_UI not working after loggin

[Former Member]

Hi experts,

After loggin crm_ui not proceedings further. Blank screen only showing after loggin page. Only loggin page i can get.

Maintained the Host file entry and all.

Please give me valuable suggestion to solve this issue.

Thanks and regards

Anand

[Former Member]

@Kamil:

Thanks for Reply..

But still am facing that Problem.

[Former Member]

Hello,

Please check if service crm_ui_start is runnig usinf SICF tcode, check parameters mentioned at note 1144511 - Blank screen when starting CRM WebClient or IC WebClient.

BR,

K.

[Sriram2009]

Hi Anand

What is the version of browser & OS (32 or64 bit)?

BR

SS

[Former Member]

Hello Anand,

The same issue when you try Internet Explorer ?

Did your user has business role assigned ?

BR,

K.

[Former Member]

Hi Kamil,

I am using basis user only. Sap_all. even internet explorer also i am getting the same.

Reg,

Anand

[Former Member]

Please refer to point no 3 IT Service Management Roles and Authorizations - SAP IT Service Management on SAP Solution Manager -...

BR,

K.