Can't create Project from the Template or access project template

[Former Member]

Dear Experts,

We are facing a issue while trying to access the project template/create the project from project template.

we have 4 project template in place and of these two are working perfectly fine but

From remaining two we are not being able to create project and even templates are not accesible , whenever we are trying to access the project template system rotates a circle for some time and keeps us on the same page.

Even when we are trying to create project from the same template, system does the same again rotates the circle for some time and keeps us on the same screen.

And System is not throwing any error for the same (we have checked in the log as well) just not letting us in and not allowing us to create project.

Any Help Will be Highly Appreciated.

Regards,

Rakesh Daiya

[Former Member]

Dear Experts,

We were able to find out the issue,

We added 3 groups to the template with "Reviewer" access with "Document Only" Type in the project template.

When we changed the type to "Template and Document" from "Document Only" and  system started allowing us to create projects from the template.

Can anyone please help me with one query,

Can we add a group(which includes all the buyers) with reviewer access and with Document only type?

Does this really be a reason behind projects are not getting created from template?

Any help will be appreciated

Regards,

Rakesh Daiya