BO Mobile url gives error with hostname

[Former Member]

Dear All,

We had done the BO Mobile installation for DEV Landscape and it is compelted without any errors.

Now when we are testing the URL with the localhostname it is working fine and gives result.

But the same url with the PUBLIC IP Address(Hostname is not yet finialized) is giving time out error.

Do I need ot define the public ip/host name any where is Tomcat Configuration or is it due to any network/hostname configuration issue.

Any idea please suggest.

Thanks & Regards,

S Kumar

[Former Member · Accepted solution]

Hi Kumar,

it seems that your connections are fine, as you are able to connect using localhost.

however, if using public IP it is trying to time out, may be because, it is either failing to resolve the external to internal IP ( NAT ) or proxy settings can cause the problem with public IP.

Check with your network Admin, if you are able to use public ip and open http://publicip:8080 from your ipad?

Regards,

Atul B