Ibase for non-SAP components and CRM_UI

[Former Member]

Hello,

we have Solution manager 7.1 SP10 and we use CRM_UI for creation of incidents.

Is it possible to create non-SAP Ibase component ( for device or non-SAP software ) and to make Identification in BP in the same way like for SAP component? How?

Here example with SAP components in 2'nd step of Incident creation. We need the same but for non-SAP components. Thank's in advance!

Regards,

Renato

[Former Member · Accepted solution]

Hi Renato,

Please check the below details 

http://scn.sap.com/blogs/noth/2012/02/14/sap-it-infrastructure-management

Note 1652552 - Installing SAP IT Infrastructure Management

http://scn.sap.com/thread/3336853

https://websmp108.sap-ag.de/~sapidb/011000358700001343002011E.pdf

Rg,

Karthik

[Former Member · Accepted solution]

Thank you KArthik! Do know how works with licenses for CMD and non-SAP application, is it extra chargable?

Thank's in advance!

Regards, Renato

[Louis-Nicolas]

Hi Renato,

I have the same issue ... but with Charm (almost the same as Incident Mgt ...)

http://scn.sap.com/thread/3572881

Did you find a solution to select your non-SAP Ibase ?

PS : I do not think that IT infrastructure management is the solution for this ...