Authorization Object used for Creating Support Msg!!!

[Former Member]

Dear Friends,

I need to know which Authorization objects are required in Solution manager Systems and in Satellite system to create a support msg.

I know if i use " any of the follwing Roles, ie SAP_SUPDESKCREATE, SAP_SUPPDESK_PROCESS and so on i will be able to create support msg.

But my requirement is not to use these standard roles, as with these roles Everbody will be able to view everybody else's messages..

I am Creating ZRoles to suite my requirement ( Which Only should allow users to see msges created by them.. )

With those Standard Roles all the messages can be seen by everbody..

CAn anybody can share authorization objects ( with their values ) to create support msg??

I had Tried using Authozation objects like S_rfc and S_rfcacl, and i included these objects in my Zrole and assigned this to Users..

But after i did this I get this error Msg when i created Support Msg from solman system :

Because of Error 513 Support Msg was not created .

Help ASAP.

Points wil be rewarded..

[raguraman_c]

Hi,

Check this

Note 864195 - Error 513 when you enter Support Desk Message

This will solve your problem.

Feel free to revert back.

--Ragu

[Former Member]

Hey Ragu,

Tnx, this solved the problem..

But this post didnt give me what i wanted..

I wanted to know which Authorization object is used to create Support msg..

Nyways will reward you with points .