GRC AC 10 EAM - Is it possible to send FF logs to controller in an email as attachment ?

[Former Member]

Hello,

I am new to GRC AC 10 and wanted to check if In GRC AC 10 it is possible to send the Firefighter logs to Controller in an email as an attachment like we were doing in 5.3 or the controller has to login to GRC (via link in the email or direct login to GRC) to view ?

Mark

[Colleen · Accepted solution]

Hi Mark

You should be able to with some of the configuration parameters set:

GRC 10.0 - Significance of EAM Configuration Parameters - Governance, Risk and Compliance - SCN Wiki

Regards

Colleen

[Former Member · Accepted solution]

Hello Colleen,

Thanks for your reply.

I am using most of these parameters for my FF set up and it is working as expected however I am not able to get the logs in an email as an attachment like we used to get in AC 5.3 .

In NWBC as well we have 3 options for controller-

Email       - Controller receives the email with link to GRC action logs - No "Submit " button to approve

Workflow - Controller receives the email with link to GRC action logs - Gets "Submit" button to approve

Log Display - No email , Need to manually generate the logs.

Do you know specific parameter settings or any other way to achieve this.

Regards

Ritu Rawat

[Former Member · Accepted solution]

Hi, Mark.

In GRC 10 version no attachment is sent for the controller like in 5.3 version

Kind regards,

[Former Member · Accepted solution]

http://service.sap.com/sap/support/notes/1790583

Thanks Claudio.

Hello All,

As Caludio mentions, in GRC EAM 10.0 the firefighter logs can not be sent as an attachment but hyperlinks only.

Please refer the SAP note 1790583

http://service.sap.com/sap/support/notes/1790583

[Colleen · Accepted solution]

thanks Claudio and Mark - I'll update my notes